Sophie Moss

• Walk dogs regularly to support physical health, exercise, and enrichment
• Socialize cats to increase comfort with humans and improve adoptability
  
• Use gentle, patient handling techniques to build trust with shy or anxious animals
  
• Brush and groom cats to maintain hygiene and overall well-being
  
• Observe animal behavior and body language to ensure safe, positive interactions
  
• Contribute to a calm, supportive environment for shelter animals and visitors

• Planned and organized volunteer events for the club, coordinating service projects to support a range of community needs
• Led initiatives supporting children experiencing homelessness through Interfaith Sanctuary in Boise
• Organized and hosted a Halloween-themed event (Boo Fest) specifically for children at Interfaith Sanctuary, creating a fun and engaging experience
• Coordinated hygiene drives to collect essential items for underserved youth
• Managed project logistics, timelines, and team responsibilities to ensure successful events
• Communicated effectively with team members to delegate tasks and maintain organization
• Fostered a positive, service-driven environment while working with volunteers and community partners

Socialized cats to build trust with humans and improve adoptability
• Used calm, patient handling techniques to help cats feel safe and comfortable in the shelter environment
• Observed cat behavior and body language to support positive interactions and reduce stress
• Assisted in creating a calm, welcoming environment for cats and visitors
• Educated potential adopters on cat behavior, temperament, and adjustment to new homes
• Completed training through the Feline Right at Home education platform to develop knowledge of feline behavior and care best practices
• Followed shelter guidelines to ensure safe and appropriate interactions with all animals

• Delivered friendly, attentive customer service by greeting guests, answering questions, and making personalized drink recommendations
• Created a welcoming and positive environment to enhance the overall customer experience
• Handled customer transactions accurately and efficiently while maintaining strong communication and professionalism
• Resolved customer concerns and ensured satisfaction in a fast-paced setting
• Managed high volumes of orders while maintaining a calm, organized, and customer-focused approach
• Collaborated with team members to ensure timely service and a smooth customer experience
• Maintained a clean and inviting workspace to meet health standards and improve customer satisfaction

• Provided daily care for dogs, including feeding, watering, and monitoring overall health and behavior
• Supervised groups of dogs in daycare settings, ensuring safe play and preventing conflicts
• Maintained a clean and sanitary environment by regularly cleaning and disinfecting kennels, play areas, and equipment
• Bathed and groomed dogs, ensuring comfort and proper hygiene
• Handled dogs of various sizes, temperaments, and energy levels with confidence and care
• Observed and reported any signs of illness, injury, or behavioral concerns to management
• Followed strict safety and care protocols to ensure the well-being of all animals