Sophie Oleyar
OXFORD
Summary
Dedicated barista and administrative assistant skilled in delivering exceptional customer service, training team members, and managing operational efficiency. Committed to fostering a collaborative work environment and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Barista
Winans Chocolates and Coffees
Wapakoneta, OH
11.2024 - Current
- Provided exceptional customer service, ensuring satisfaction through effective communication and product knowledge.
- Prepared high-quality beverages, demonstrating proficiency in espresso machine operation and drink presentation.
- Trained new baristas on beverage preparation techniques and store policies, fostering a collaborative team environment.
- Managed inventory levels, restocking supplies to maintain operational efficiency and minimize downtime.
Medical Administrative Assistant
Speak Life Speech Therapy
Wapakoneta, OH
01.2026 - 05.2026
- Processed patient intake forms and documentation, ensuring compliance with regulatory standards.
- Organized therapy materials and supplies, optimizing resource availability for therapists.
- Managed patient scheduling and confirmed appointments to optimize therapy sessions.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Handled insurance verification and processing to ensure timely billing and reimbursements.
Education
Bachelor of Science - Biology
Miami University
Oxford, OH05-2030
Skills
- Attention to detail
- Customer service
- Problem-solving
- Cash handling
- Opening and closing duties
- Beverage preparation
- Team player
- Friendly and outgoing
Timeline
Medical Administrative Assistant
Speak Life Speech Therapy
01.2026 - 05.2026
Barista
Winans Chocolates and Coffees
11.2024 - Current
Bachelor of Science - Biology
Miami University