Compassionate Community Behavioral Health Worker with experience in client support and mental health advocacy. Expertise in communication, problem-solving, and maintaining confidentiality. Committed to leveraging strong organizational and interpersonal skills to enhance patient care and medication safety while effectively supporting diverse populations.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Community Behavioral Health Worker
Integrated Services for Behavioral Health
Zanesville, Ohio
08.2026 - Current
Assessed individual needs and created treatment plans that addressed clients' behavioral issues.
Established safe environment for clients to openly discuss personal issues and mental health concerns.
Facilitated weekly case management meetings to collaboratively address client needs with family and healthcare providers.
Coordinated community resources, including schools, hospitals, and clinics, to enhance client access to necessary services.
Supported community-based behavioral health services for integrated care delivery among behavioral health clients.
Attended trainings and workshops related to evidence-based practices in behavioral healthcare settings.
Receptionist/Support Staff
Brenwood Salon & Retail Center
08.2018 - Current
Ensuring a welcoming and professional atmosphere for clients.
Coordinated appointment scheduling and facilitated effective communication with clients.
Resolved issues promptly to enhance client satisfaction.
Maintained cleanliness and organization of reception area.
Assisting in the organization of client records.
Processing transactions efficiently using Clover and the salon software.
Supporting inventory management by assisting in placing orders and updating the quantities of products.
Training new reception staff on procedures and customer interaction standards.
Tracked sales and managed payroll processes using Quickbooks.
Intern
Alvis Inc.
01.2025 - 04.2025
Evaluated individual competency in social skills through graded assessments, contributing to tailored support strategies.
Assisted in group therapy to enhance social skills of adults with developmental disabilities, fostering interpersonal connections.
Gained experience in supporting adults with developmental disabilities in a professional setting, enhancing service delivery within the organization.
Observed and documented skills that professionals used in assisting each individual to achieve a better quality of life.
Education
Bachelor of Arts - Psychology
The Ohio State University
Newark, OH
12-2025
Skills
Motivational interviewing
Mental health advocacy
Client relations
Building relationships
Organizational skills
Time management
Multitasking prioritization
Team collaboration
Telephone communication
Recordkeeping and bookkeeping
Coping strategies
Self-management
Certification
Certified Peer Recovery Supporter (CPRS), Ohio Department of Behavioral Health - May, 2026
Community Health Worker, Health Navigator at Community Health Project Los AngelesCommunity Health Worker, Health Navigator at Community Health Project Los Angeles