Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Reynolds

Enumclaw

Summary

Interested in providing an exceptional dining experience as a server or bartender at Farrelli's Pizza. Spending over a decade in the customer service industry, I have extended experience in a fast paced working environment that depends on implementation & professionalism with a smile.

Overview

15
15
years of professional experience

Work History

Member Service Representative

Mutual Of Enumclaw Insurance
Enumclaw, WA
06.2022 - Current
  • Delivered exceptional customer service to enhance member satisfaction and retention.
  • Assisted members with policy inquiries, claims processing, and account management.
  • Educated clients on insurance products and coverage options to ensure informed decisions.
  • Resolved member issues through effective communication and problem-solving techniques.

Server/Bartender

Rainier Bar & Grill
Enumclaw, WA
02.2013 - 07.2015
  • Responsible for taking customer orders and ensuring customer satisfaction
  • Recommending daily specials and discounts to successfully up-sell limited-time food products
  • Processing payments and handling cash and credit card transactions

Medical Assistant

North Pacific Dermatology
Renton, WA
03.2011 - 07.2013
  • Assisted in performing cosmetic procedures and was EMR & CPR certified
  • Accessed patients with various skin conditions including cancer
  • Prepared record and conducted health checkup on patients
  • Assisted in cleaning, sterilizing, preparing and arranging exam rooms in orderly manner with necessary instruments and supplies

Education

Medical Assistant -

Renton Technical College
Renton, WA
06-2008

Skills

  • Customer service
  • Attention to detail
  • Ability to multitask in a fast paced environment
  • Point-of-sale system

Timeline

Member Service Representative

Mutual Of Enumclaw Insurance
06.2022 - Current

Server/Bartender

Rainier Bar & Grill
02.2013 - 07.2015

Medical Assistant

North Pacific Dermatology
03.2011 - 07.2013

Medical Assistant -

Renton Technical College