Sophie Reynolds
Enumclaw
Summary
Interested in providing an exceptional dining experience as a server or bartender at Farrelli's Pizza. Spending over a decade in the customer service industry, I have extended experience in a fast paced working environment that depends on implementation & professionalism with a smile.
Overview
15
15
years of professional experience
Work History
Member Service Representative
Mutual Of Enumclaw Insurance
Enumclaw, WA
06.2022 - Current
- Delivered exceptional customer service to enhance member satisfaction and retention.
- Assisted members with policy inquiries, claims processing, and account management.
- Educated clients on insurance products and coverage options to ensure informed decisions.
- Resolved member issues through effective communication and problem-solving techniques.
Server/Bartender
Rainier Bar & Grill
Enumclaw, WA
02.2013 - 07.2015
- Responsible for taking customer orders and ensuring customer satisfaction
- Recommending daily specials and discounts to successfully up-sell limited-time food products
- Processing payments and handling cash and credit card transactions
Medical Assistant
North Pacific Dermatology
Renton, WA
03.2011 - 07.2013
- Assisted in performing cosmetic procedures and was EMR & CPR certified
- Accessed patients with various skin conditions including cancer
- Prepared record and conducted health checkup on patients
- Assisted in cleaning, sterilizing, preparing and arranging exam rooms in orderly manner with necessary instruments and supplies
Education
Medical Assistant -
Renton Technical College
Renton, WA06-2008
Skills
- Customer service
- Attention to detail
- Ability to multitask in a fast paced environment
- Point-of-sale system
Timeline
Member Service Representative
Mutual Of Enumclaw Insurance
06.2022 - Current
Server/Bartender
Rainier Bar & Grill
02.2013 - 07.2015
Medical Assistant
North Pacific Dermatology
03.2011 - 07.2013
Medical Assistant -
Renton Technical College