Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Sophie Shiflett

Starbucks
Siler City,NC
1
Language
1
year of professional experience

I have gained years of customer service experience through my time working at Books-A-Million, as well as Starbucks. I've attended Chatham Charter High school where I graduated, and attended Central Carolina Community College where I received college credits through dual-enrollment. I've additionally volunteered in customer service positions at public events prior to work experience.

Work History

Barista

5 Months
Starbucks | 03.2026 - Current
  • Providing customer service through order-taking, answering customer questions, as well as customer concerns
  • Providing customer service through order-taking, answering customer questions, as well as customer concerns
  • Working quickly and efficiently to meet specific time requirements
  • Working in a team-oriented environment to provide service
  • Organizing, cleanliness, and following routines

Cashier

1 Year
Books-A-Million | 03.2025 - 03.2026
  • Operated the register and executed opening and closing shift procedures, such as cash deposits.
  • Assisted customers with specific inquiries, information on policy/membership sign-up, and handling customer-oriented store-held events
  • Multitasked, assuming multiple positions at once with various responsibilities
  • Meeting store metric requirements (membership sign-up, customer service evaluations, and store sales.)

Education

High School Diploma

Chatham Charter High School | Siler City, NC | 05.2026

No Degree

Central Carolina Community College | Sanford, NC | 05.2026

Skills

Customer Service (assisting with customer needs
solving customer problems
and creating an inviting environment.)
Answering customer phone calls
answering inquiries
Team collaboration (communicating
leading
and collaborative problem-solving.)
Operating a cash register/point-of sale systems
Operating electronics
and electronic services such as Microsoft word
PowerPoint
and Excel spreadsheets
Multitasking (working in rapid-moving environments
operating as multiple roles/responsibilities
and working efficiently.)

Languages

English
Native or Bilingual

Timeline

Barista

Starbucks
03.2026 - CurrentRead More

Cashier

Books-A-Million
03.2025 - 03.2026Read More

Chatham Charter High School

High School Diploma
Read More

Central Carolina Community College

No Degree
Read More
Sophie Shiflett