Sahar Samad
Flushing,US
Summary
Experienced retail professional with a track record of surpassing sales and customer service goals. Bilingual in English and Dari/Farsi, with expertise in inventory management and a background in dental assisting. Proven ability to drive operational efficiency and maintain an inviting store environment. Recognized for exceeding expectations and promoting positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health and Wellness Coordinator
Wegmans
03.2020 - 06.2021
Beauty Advisor
Sephora
10.2019 - 01.2020
Stylist/Sales Associate
LOFT by Ann Taylor
03.2019 - 06.2019
Style Advisor
Justice Tween Brands
10.2018 - 03.2019
Education
Certification - Medical Billing And Coding
Career Step
01.2025
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Hayfield Secondary High School
in Pre Dental Hygiene -
Northern Virginia Community College
Career Step
Skills
- Demonstrated strong sales skills and contributed to overall success of store's financial targets
- Provided exceptional customer service by actively addressing and resolving customer concerns, fostering positive shopping experiences
- Attended to customer needs by offering personalized assistance in finding perfect clothing items and providing styling expertise
- Proficiently handled packing and shipping of online orders, ensuring accurate and timely order fulfillment
- Contributed to seamless operation of online services, enhancing customer's shopping experience
- Maintained store neatness and cleanliness, creating inviting and organized shopping environment for customers
- Collaborated with team to uphold visual merchandising standards, contributing to visually appealing and cohesive store layout
- Managed checkout counter, efficiently operating cash register, and providing assistance to customers with purchases, inquiries, and issue resolution
- Maintained high standard of customer service, contributing to positive shopping experience
- Performed daily store tasks, including restocking shelves, packaging ship-from-store orders, updating sale and promotion signs, conducting price markdowns, and assisting in store inventory processes
- Demonstrated efficiency in various operational aspects, contributing to overall functionality of store
- Actively signed up customers for company's rewards system, aiding in achieving monthly goals and fostering customer loyalty
- Successfully facilitated opening of store credit cards, contributing to company's financial objectives
- Maintained well-organized store by routinely cleaning both sales floor and backroom areas
- Ensured visually appealing and tidy store environment, enhancing overall shopping experience for customers
- Inventory Management: Demonstrated proficiency in inventory management, including tasks such as restocking shelves, packaging orders, and conducting inventory processes
- Dental Assisting Knowledge: Possess familiarity with dental assisting, showcasing diverse skill set that extends beyond retail sector
- Effective Communication: Proven experience in communicating with individuals from diverse backgrounds, ensuring clear and concise interactions with customers, colleagues, and professionals
- Bilingual Proficiency: Bilingual in both English and Dari/Farsi, facilitating effective communication with broader range of customers and enhancing language diversity in workplace
- Sales Expertise: Demonstrated sales skills, contributing to achievement of financial goals and exceeding sales targets in various retail roles
- Marketing Knowledge: Familiarity with marketing principles, contributing to success of sales and promotional initiatives in retail settings
Certification
- Dental Radiation Certification, May 2017, Northern Virginia Community College
- First Aid Certification, June 2015, Hayfield Secondary
Timeline
Health and Wellness Coordinator
Wegmans
03.2020 - 06.2021
Beauty Advisor
Sephora
10.2019 - 01.2020
Stylist/Sales Associate
LOFT by Ann Taylor
03.2019 - 06.2019
Style Advisor
Justice Tween Brands
10.2018 - 03.2019
Certification - Medical Billing And Coding
Career Step
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Hayfield Secondary High School
in Pre Dental Hygiene -
Northern Virginia Community College
Career Step
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