Summary
Overview
Work History
Education
Skills
Timeline

Sophie Solheid

Pizza Hut
MANKATO,MN
3
years of professional experience

Adaptable Server Assistant experienced in dynamic environments with discerning customers. Delivered positive customer experiences through strong work ethic and genuine hospitality. Fostered teamwork and collaboration while demonstrating a solid understanding of hospitality and food and beverage industries.

Work History

Waitress

2 Years 2 Months
Pizza Hut | Saint James, Minnesota | 08.2024 - Current
  • Greeted Pizza Hut guests and guided them to seating
  • Took dine-in and takeout orders using point-of-sale system
  • Served pizza, sides, and beverages to tables promptly
  • Maintained food safety and cleanliness to protect customers from foodborne illness and uphold sanitation standards.
  • Addressed customer concerns and coordinated with management for timely resolution.
  • Monitored guest satisfaction during meal service to enhance the dining experience.

Customer Service Cashier

2 Years 7 Months
Casey’s | MANKATO, MN | 09.2023 - 04.2026
  • Processed cash, card, and mobile payments using Casey's POS register.
  • Greeted customers and delivered exceptional service to enhance shopping experience.
  • Greeted guests and handled friendly service at Casey's cashier counter.
  • Addressed and resolved customer complaints professionally to maintain satisfaction.
  • Managed cash drawer and ensured accurate daily till counts for financial integrity.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Cleaned cashier area, counters, and surrounding store displays.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.

Education

Bachelor of Science - Elementary Education

Minnesota State University, Mankato | Mankato, MN | 08.2026 - 09.2026

Butterfield Odin Public School | Butterfield, MN
  • Academic Achievements and Honors:
  • Participated in the student council (President), Band, Choir, pep fests, and Youth services.
  • 3.7 GPA
  • Completed online college classes for psychology and two for elementary Ed

Skills

Customer service
Conflict resolution
Product knowledge
Multitasking and organization
Prioritization
Creative problem solving
Receiving feedback
Cultural awareness
Classroom management
Child development

Timeline

Minnesota State University, Mankato

Bachelor of Science from Elementary Education
08.2026 - 09.2026Read More

Waitress

Pizza Hut
08.2024 - CurrentRead More

Customer Service Cashier

Casey’s
09.2023 - 04.2026Read More

Butterfield Odin Public School

05.2026Read More
Sophie Solheid