Sophie Tabb
Plantation,Florida
Summary
Customer-focused hospitality and sales professional with experience in high-volume bartending, client styling, and front-line guest support. Handles POS transactions, cash, inventory, and conflict resolution with accuracy while maintaining fast, welcoming service and supporting sales goals through personalized recommendations and strong product knowledge.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Bartender
Recess
Tallahassee, Florida
01.2025 - Current
- Directed high-volume nightly beverage service for guests in college nightlife settings, balancing quality control and speed during peak hours.
- Managed customer orders, tabs, and payments to ensure accuracy and satisfaction during busy service periods.
- Collaborated with security and management to resolve guest conflicts and streamline event flow during sold-out events.
Bartender
America's Backyard
Fort Lauderdale, Florida
05.2025 - 08.2025
- Managed a busy nightlife environment, ensuring smooth operations and customer satisfaction through accurate order and payment processing.
- Maintained organized, clean bar space during peak hours, facilitating quick and friendly service.
- Took drink orders and processed payments through POS system
Concierge Service
Recess
Tallahassee, Florida
09.2024 - 12.2024
- Coordinated with security to de-escalate conflicts, ensuring a welcoming and organized entrance during sold-out nights
- Processed guest entries nightly, verifying IDs and collecting cover payments accurately under peak volume conditions
- Transitioned from door girl to bartender, enhancing mixology and customer service skills.
Stylist Specialist
Aritzia
Aventura, Florida
12.2022 - 12.2024
- Delivered personalized styling consultations, enhancing client loyalty through tailored recommendations and attentive service
- Exceeded individual sales targets by nurturing client relationships through follow-up and personalized outreach
- Demonstrated strong knowledge of products, trends and brand standards to guide client decisions
Sales Associate
Aritzia
Aventura, Florida
10.2021 - 12.2021
- Guided customers in product selection while delivering exceptional customer service
- Achieved promotion to Stylist Specialist after demonstrating exceptional performance and customer service skills
- Coordinated inventory restocking and visual merchandising to uphold brand standards and enhance floor presentation
Education
Bachelor of Science - Hospitality & Tourism Management, Political Science, Communication
Florida State University, Dedman College of Hospitality
Tallahassee, FloridaSkills
- Mixology techniques
- Food service operations
- Customer engagement
- Guest relations: Client relations, Customer service, Sales, Event promotion
- Sales expertise
- Technical systems: Clover POS, Excel, Fidelio Suite, Menu design, PowerPoint
- Certifications: SafeStaff food handler, DBPR food safety provider
- Team collaboration
VOLUNTEER EXPERIENCE
- Losos Laces, Co-Founder, Co-founded a service initiative focused on collecting and refurbishing shoes for individuals in need, Helped donate 20,000+ pairs of shoes through Jacob’s Shoes
- Dance Marathon at FSU, Tri Delta Delegate, Represented Delta Delta Delta in fundraising and service efforts supporting pediatric health initiatives, Participated in fundraising events and campus-wide Dance Marathon activities
LEADERSHIP & INVOLVEMENT
- Delta Delta Delta – Active Member / New Member Experience Assistant / Banner Committee – Florida State University
- Assist with new member programming and chapter activities
- Support chapter events, recruitment and banner design and preparation
- Women in Political Science – Member – Florida State University
- Participate in programming and professional development related to political science and career opportunities
- FSU Student Boosters – Member – Florida State University
- Participate in student activities supporting Florida State athletics and campus engagement
- IM Leagues Flag Football – Participant – Florida State University
- Participate inteam-based recreationalcompetition demonstrating collaboration and time managementn
Certification
- DBPR Contracted Food Safety Provider
Timeline
Bartender
America's Backyard
05.2025 - 08.2025
Bartender
Recess
01.2025 - Current
Concierge Service
Recess
09.2024 - 12.2024
Stylist Specialist
Aritzia
12.2022 - 12.2024
Sales Associate
Aritzia
10.2021 - 12.2021
Bachelor of Science - Hospitality & Tourism Management, Political Science, Communication
Florida State University, Dedman College of Hospitality