SOPHIE YARWOOD

• Assist professors with preparation of class materials.
• Complete clerical tasks such as filing, copying, and distributing mail.
• Welcome office visitors and alert staff to arrivals of scheduled appointments.
• Maintain clean and organized office space.
• Asked to return following school year.

• Shadow during home visits for Early Intervention Program.
• Assist in after-school Youth Program and Step-Up Program.
• Cultivate and maintain relationships in culturally-diverse communities.
• Aid in organization and distribution of goods through the food pantry.
• Contribute and aid in office administrative work.

Thrift shop that serves local community and helps new Americans and those in need.

• Promoted from Sales Associate to Assistant Manager in June 2020.
• Cultivated positive relationships with members of the community.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Supervised sales associates and volunteers.
• Develop and coordinate sales, and manage material donations.
• Asked to return during breaks from school.

• Provided positive first impressions to welcome existing, new and potential customers.
• Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.