Sophilla Villescas
Cottonwood,AZ
Summary
Dedicated Patient Safety Attendant at Verde Valley Medical Center, skilled in de-escalation techniques and patient care. Enhanced patient satisfaction through compassionate support and effective communication, while ensuring compliance with safety protocols. Proven ability to adapt in fast-paced environments, contributing to improved patient care and safety initiatives. Certified in CPR/AED.
Overview
4
4
years of professional experience
Work History
Patient Safety Attendant
Verde Valley Medical Center
Cottonwood, AZ
06.2023 - Current
- Monitored patient safety, ensuring compliance with protocols and reporting any concerns promptly.
- Assisted in maintaining a clean and organized environment to support patient care standards.
- Collaborated with nursing staff to facilitate effective communication regarding patient needs and safety measures.
- Conducted regular rounds to observe patients, identifying potential risks and escalating issues as necessary.
- Documented patient behaviors and critical incidents accurately in electronic health records for comprehensive safety tracking.
- Supported implementation of safety initiatives, contributing to overall improvements in patient care environments.
- Engaged with patients to provide reassurance and promote a calming atmosphere during their stay.
- Participated in training sessions, enhancing knowledge of safety protocols and emergency response procedures.
- Utilized effective de-escalation techniques when encountering agitated or distressed patients, prioritizing safety for all involved parties.
- Participated in regular training sessions, staying current on best practices for patient safety attendants'' roles and responsibilities.
- Assisted nursing staff with non-clinical tasks, enabling them to focus on direct patient care and improving efficiency.
- Reduced risk of falls by assisting patients with mobility and providing appropriate support during transfers.
- Demonstrated adaptability by working with diverse populations, including patients with varying cognitive abilities, physical limitations, or cultural backgrounds.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
- Supported family members during their loved ones'' hospitalization, providing information on visitation guidelines and answering general questions about the facility''s policies.
- Increased patient satisfaction by offering compassionate care and addressing individual needs in a timely manner.
- Monitored patient progress and reported changes to healthcare professionals.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
EVS
Verde Valley Medical Center
Cottonwood, AZ
03.2022 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
CNA
Haven of Cottonwood
Cottonwood, AZ
04.2021 - 03.2022
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff.
- Provided compassionate support to patients and families during care routines.
- Maintained cleanliness of patient areas to promote hygiene standards.
Education
High School Diploma -
Mingus Union High School
Cottonwood, AZ05.2022
Skills
- Patient care techniques
- Basic life support
- Reliability and punctuality
- Mental health awareness
- Stress tolerance
- De-escalation techniques
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Patient care
- Reliability
- Excellent communication
- Direct patient care
- Organizational skills
- Active listening
- Certified in CPR/AED
- Self motivation
- Mental health support
Timeline
Patient Safety Attendant
Verde Valley Medical Center
06.2023 - Current
EVS
Verde Valley Medical Center
03.2022 - 06.2023
CNA
Haven of Cottonwood
04.2021 - 03.2022
High School Diploma -
Mingus Union High School