Sophy Phromphanh
Las Vegas,NV
Summary
Striving to be beneficial to a great company by utilizing my knowledge and skills within any challenging role.
Overview
15
15
years of professional experience
Work History
Clerical Quality Assurance Coordinator
Advanced Medical Reviews
Culver City, CA
06.2023 - Current
- Organizing submitted information for medical reviews
- Preparing case information for physicians by verifying patient information
- Assigning cases to the appropriate physician while ensuring that work is processed and completed with high quality and compliance.
- Handling of both incoming and outgoing calls and emails from physicians and clients.
Quality Control Laboratory Technician
SocietalCDMO
San Diego, CA
11.2022 - 05.2023
- Creating standard operating procedures
- Monitored and provided input into improving efficiency of processes
- Analyzed issues and recommended corrective actions to improve final results.
- Maintained lab cleanliness and safety standards.
- Good documentation practices, ALCOA.
- Creating and retrieval of work orders, keeping track of inventory via Smartsheet.
- Glassware cleaning
Drug Product Packaging
Aji-Bio Pharma
SAN DIEGO, CA
07.2021 - 11.2022
- Package Commercial and Clinical lots without deviating process.
- Understanding and documenting master batch records.
- Subject matter expert in operating TAL-3100 semi-automatic labeler
- Lead projects assigned making sure that all hands on projects follow SOP for packaging and utilize good documentation practices.
- Experienced in GMP environment, ALCOA.
- Batch record reviewing experienced
Retail Cashier
JCPenney
San Diego, CA
04.2018 - 06.2021
- Greet and assist customers in a professional manner
- Work alongside team members in maintaining store cleanliness.
- Successfully make sales to customers in order to achieve monthly goals
- Gain knowledge and experience with cash handling in the point-of-sale system.
Volunteer
San Diego, CA
09.2010 - 02.2014
- Assist in cleaning up the community
- Work alongside other volunteers to prep food and feed the homeless
- Successfully work on projects in order to better the community.
Customer Service Agent
Worldwide Flight Services
- Display organizational skills by selling and rebooking flight tickets
- Assist passengers with booking and checking in for flights
- Make announcements in a professional manner
Education
High School Diploma -
Abraham Lincoln High School
San Diego, CA06.2015
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Highly Motivated and Organized
- Problem Solver and Detail Oriented
- Proficient and Accurate
- Team Leadership
- Strong Communication
Timeline
Clerical Quality Assurance Coordinator
Advanced Medical Reviews
06.2023 - Current
Quality Control Laboratory Technician
SocietalCDMO
11.2022 - 05.2023
Drug Product Packaging
Aji-Bio Pharma
07.2021 - 11.2022
Retail Cashier
JCPenney
04.2018 - 06.2021
Volunteer
09.2010 - 02.2014
Customer Service Agent
Worldwide Flight Services
High School Diploma -
Abraham Lincoln High School