Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sophy Li

Richardson,TX

Summary

Skilled barista with around three years of experience. Organized, easy-going, quick to learn, and cooperative with exceptional communication and time management abilities. Performance-driven with motivational leadership style focused on maximizing team performance to meet customer needs.

Overview

3
3
years of professional experience

Work History

Shift Manager/Key Holder

Gong Cha
03.2020 - 07.2023
  • Trained and mentored new employees on how to open and closed store as well as how to mix drinks.
  • Opened and closed store four days per week by doing store opening prep and closing registers at end of the night.
  • Processed cash, credit, debit, and check payments.
  • Made cash exchanges at the bank when register was running short.

Shift Manager

Sharetea
04.2021 - 05.2023
  • Trained and mentored new employees on how to cook toppings in the kitchen as well as how to mix drinks.
  • Made sure employees stayed on track and able to meet customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Cooperated with other shift members to ensure the store operated smoothly.

Education

Bachelor of Science - Cognitive Science

The University of Texas At Dallas
Richardson, TX
12.2025

Skills

  • POS Terminal Operation
  • Inventory Control
  • Team Player
  • Employee Training
  • Customer Loyalty
  • Rewards Tracking
  • Health and Safety Procedures

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Shift Manager

Sharetea
04.2021 - 05.2023

Shift Manager/Key Holder

Gong Cha
03.2020 - 07.2023

Bachelor of Science - Cognitive Science

The University of Texas At Dallas

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Sophy Li