Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sopiko Svanidze

Summary

Exceptional ability to manage communications to the favorable outcome with a polite manner. Driven to resolve solutions .Ability to provide brief description of a product or a service offered efficiently. If necessary demonstrate knowledge of different languages ( three fluently spoken ) to make costumer interactions pleasant. simultaneously share unexpected situations with colleagues to resourcefully strengthen companies core . Precise and detail oriented when interacting with sensitive information.

Overview

13
13
years of professional experience

Work History

Costumer Service

Cippriani
09.2013 - Current


  • handled customer inquiries and suggestions courteously and professionally.
  • Provided brief description of products in an efficient and polite manner.

Phone Representative

Patys
01.2011 - 02.2014


  • Responded to customer calls and emails to answer questions about products and services.
  • Processed debit and credit card and electronic check payments.
  • Simultaneously kept delivery companies involved in troublesome situations

Education

Bachelor of Science - Computer Science And Information Security

John Jay College of Criminal Justice of The City University of New York
New York, NY
05.2024

Bachelor of Arts - Liberal Arts And Sciences

Borough of Manhattan Community College
199 Chambers St
05.2017

Skills

  • Proficient in Microsoft Office applications, Explorer, MS Excel, PowerPoint
  • Fluent in English Russian and Georgian
  • Able to engage at all levels and perform admirably under stressful situations
  • Creative thinker, highly efficient and result oriented

Timeline

Costumer Service

Cippriani
09.2013 - Current

Phone Representative

Patys
01.2011 - 02.2014

Bachelor of Science - Computer Science And Information Security

John Jay College of Criminal Justice of The City University of New York

Bachelor of Arts - Liberal Arts And Sciences

Borough of Manhattan Community College
Sopiko Svanidze