Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Soporia Kegler Sierra

Waxahachie,TX

Summary

Motivated professional offering proficiency in data entry combined with strong mathmatecial and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

19
19
years of professional experience

Work History

Branch Banker/Teller Operations Manager

PNC Bank
01.2018 - Current


  • Opened checking accounts, Business accounts, CD's and IRA's.
  • Processed and filed client records.
  • Assisted with marketing and sales goals.
  • Worked on daily spreadsheets.
  • Responsible for balancing and maintaining cash levels in the branch.
  • Assisted with customer escalations
  • Fraud and Risk mitigation

Assistant Manager/Retail Banker

Woodforest National Bank
01.2010 - 01.2018
  • Balanced daily cash sheets; Balanced vault totals; Completed employee schedules; Diffused customers issues promptly and professionally; Motivated team to complete daily work task; Worked on various spreadsheets

Retail Banker

Woodforest National Bank
02.2005 - 01.2010
  • Ran daily deposits and withdrawals for customers; Opened personal checking and business accounts; Assisted customers with balancing; Assisted with daily marketing

Education

Certification of Accounting Received -

CORNELL UNIVERSITY
12.2023

HIGHSCHOOL DIMPLOMA -

CEDARHILL HIGHSCHOOL
12.2001

Skills

  • Ability to work under pressure
  • Time management
  • Self-motivated
  • Quick learner
  • Team Leader
  • Great communicator
  • Data Entry
  • Customer service
  • 10-key
  • 50 wpm
  • Accounting/Quickbooks

Activities

  • Volunteered at the North Texas Food Bank and helped provide financial literacy classes with Woodforest National Bank.
  • Involved in Choir, Spanish Club, American Airlines Travel Academy, and Theatre Arts Club.

Timeline

Branch Banker/Teller Operations Manager

PNC Bank
01.2018 - Current

Assistant Manager/Retail Banker

Woodforest National Bank
01.2010 - 01.2018

Retail Banker

Woodforest National Bank
02.2005 - 01.2010

Certification of Accounting Received -

CORNELL UNIVERSITY

HIGHSCHOOL DIMPLOMA -

CEDARHILL HIGHSCHOOL
Soporia Kegler Sierra