Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Soray Rosario

Norcross,GA

Summary

Dynamic warehouse leader with extensive experience at Encompass Supply Chain Solutions Inc. Proven expertise in high-volume picking processes and fostering team collaboration. Adept at training new hires and enhancing workflow efficiency, resulting in improved performance. Strong communicator dedicated to customer satisfaction and maintaining a positive team culture.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Picking Team Lider

Encompass Supply Chain Solutions Inc.
09.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Dedicated and experienced warehouse professional with in-depth knowledge of picking, packing, shipping, and stocking. Proven ability to lead and support team members to achieve performance goals in fast-paced environments. Skilled in training and mentoring new hires, fostering a positive and productive team culture. Strong communicator with customer service experience, ensuring smooth interactions at pickup counters. Adaptable and open to change, with a strong focus on efficiency, organization, and continuous improvement.

Education

High School Diploma -

Berkmar High School
Lilburn, GA

Skills

  • Expert in high-volume picking processes using RF scanners and handheld devices
  • Maintained accuracy and speed in both manual and automated packing environments
  • Assisted in developing efficient pick routes and staging processes to reduce turnaround times
  • Skilled in preparing orders for shipment using FedEx, UPS, and internal logistics systems
  • Helped maintain inventory accuracy and reduce stock discrepancies
  • Coached and supported new team members to quickly integrate and meet performance standards
  • Actively contributed to team motivation and morale to reach department goals
  • Collaborated with supervisors to improve daily workflows and address performance issues
  • Worked at pickup counter, helping customers with order collection and inquiries
  • Delivered friendly, professional service while solving problems and ensuring customer satisfaction
  • Embraced changes in procedures, systems, and technology with a positive attitude
  • Maintained a flexible schedule to meet changing warehouse demands

Accomplishments

  • Picking
  • Packing
  • Shipping
  • Stocking
  • Team support
  • Leadership
  • Customer service

Certification

Certified to operate powered industrial trucks, including forklift and wave machines.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Picking Team Lider

Encompass Supply Chain Solutions Inc.
09.2022 - Current

High School Diploma -

Berkmar High School

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