SORIYA THIN
Corpus Christi,TX
Summary
Dynamic Nail Technician with a proven track record at Beautiful Nails, excelling in customer service and advanced nail art techniques. Recognized for mentoring junior staff and implementing efficient workflows, enhancing client satisfaction and retention. Skilled in gel application and relationship building, fostering long-term client connections through personalized service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nail Technician
Beautiful Nails
05.2013 - 10.2018
- Delivered high-quality nail services, ensuring client satisfaction and repeat business.
- Executed various manicure and pedicure techniques, enhancing overall customer experience.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Educated clients on nail care products and maintenance, fostering long-term relationships.
- Collaborated with team members to streamline service delivery and improve workflow efficiency.
- Utilized advanced nail art techniques to create custom designs tailored to client preferences.
- Mentored junior technicians, providing training on best practices and customer service excellence.
- Implemented inventory management strategies, reducing waste and optimizing product usage.
Nail Technician
Luxx Nails
04.2010 - 05.2013
- Provided high-quality manicures and pedicures using industry-standard tools and techniques.
- Maintained cleanliness and sanitation of workstations to ensure a safe environment for clients.
- Assisted clients in selecting nail designs and colors to enhance their personal style.
- Educated clients on nail care products and best practices for maintaining healthy nails.
- Demonstrated expertise in acrylic and gel application, ensuring durability and aesthetic appeal.
Lead Technician
Folly Nails
06.2005 - 06.2006
- Mentored junior technicians in advanced nail care techniques and customer service excellence.
- Streamlined workflow processes to enhance efficiency in daily operations and service delivery.
- Implemented inventory management systems to maintain optimal stock levels and reduce waste.
- Conducted quality assurance checks on services performed to ensure client satisfaction and safety standards.
- Trained staff on the latest tools and products for nail treatments, improving overall service quality.
- Developed training materials for new hires, fostering a consistent learning environment across teams.
- Collaborated with management to create promotional strategies that increased customer engagement and retention.
- Analyzed client feedback to identify areas for improvement, leading to enhanced service offerings and experiences.
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
Lead Nail Technician
Lexi Nails
11.2004 - 04.2005
- Led team in providing high-quality nail services, ensuring customer satisfaction and retention.
- Trained and mentored junior technicians on nail techniques and customer service best practices.
- Implemented process improvements to enhance efficiency in service delivery and workflow management.
- Managed inventory levels, ordering supplies to maintain optimal stock for operations.
- Developed and maintained strong client relationships through personalized service and follow-ups.
- Ensured compliance with health and safety regulations within the salon environment.
Education
High School Diploma -
Mesquite High School
Mesquite, TXSkills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Problem-solving skills
- Gel application
- Acrylic nails
- Sanitation procedures
- Appointment management
- Relationship building
- Team collaboration
Accomplishments
I did Nails for 24 years and now I want to do something different
Certification
I have a nail license but it's been expired for a long time
Languages
English
Interests
I enjoy writing, I am currently finishing my first book and beginning my sales and marketing campaign
Timeline
Nail Technician
Beautiful Nails
05.2013 - 10.2018
Nail Technician
Luxx Nails
04.2010 - 05.2013
Lead Technician
Folly Nails
06.2005 - 06.2006
Lead Nail Technician
Lexi Nails
11.2004 - 04.2005
High School Diploma -
Mesquite High School