Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Applied Technology Solution
08.2019 - 11.2023
Resolved problems, improved operations and provided exceptional service.
Developed strategy to increase sales and drive profits.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Maintained clean, safe, and organized store environment to enhance customer experience.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Paid attention to detail while completing assignments.
Delivered services to customer locations within specific timeframes.
Organized and detail-oriented with strong work ethic.
Excellent communication skills, both verbal and written.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Passionate about learning and committed to continual improvement.
Worked effectively in fast-paced environments.
Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Samoana High School
Pago Pago, AS
06.2016
Skills
Decision-Making
Hiring and Training
Customer rapport
Task Delegation
Customer Service
Staff Supervision
Problem Resolution
Critical Thinking
Excellent Communication
Multitasking
Recordkeeping
Hobby - Snorkeling
Connects me with nature and glimpse of the underwater world. Exploring the ocean, especially around the costal area is full of life. The abundance of life colored creatures is simply staggering, allows to witness wild life in its natural habitat.