Soudipta Kundu

Accountable for building Schwab's 14 global data centers and managing delivery of technology infrastructure design, hardware procurement, demand planning and capacity utilization to support Charles Schwab and TD Ameritrade merger and acquisition.

• Created program roadmap, scope, milestones and implementation strategies driving vision alignment and executing strategic goals.
• Liaised with other program manager to improve critical environment operational needs, hardware capacity to support 5 phases of conversion, performance testing and transition (scaling up to 12X) commitments.
• Developed program health, success metric and standardized documentation and communication process through JIRA dashboard and confluence. Tracked OKRs and reported milestones, issues to senior leaders through daily/weekly reports.
• Defined risk mitigation strategies, communicated risks to leaders and stakeholders and balanced trade-offs between time, resources, and quality.
• Devised benchmarks to improve team performance, monitor production and drove ownership for proactive issue resolution preventing impediments.
• Steered Google Cloud Platform (GCP) onboarding of all Trading applications and led team of cloud engineers to manage all new access requests to GCP console.

Pioneered $45M systems modernization, legacy transformation and end-to-end migration to AWS cloud.

• Developed program roadmap for migrating existing legacy applications and data to cloud.
• Scaled up efficiency and quality of devsecops practice by integrating security (SDD) and test driven development TDD) to align security process along with development and testing resulting in reduction of defects up to 30%.
• Decreased average cycle time from 9 weeks to 5 weeks by automating and streamlining release scheduling process through CI/CD reducing processing time by 60% resulting in accelerated release on demand.
• Developed best practices that support productivity, predictability, transparency, and quality. Continuously improved areas of release planning, readiness and tracking through training and mentoring.
• Coached team members on leveraging agile metrics, productivity strategies, assess key performance indicators (KPIs) and identify areas for improvement to accomplish challenging goals.

Managed release management projects for $2.13 billion joint venture initiative of common securitization platform (CSP) between FannieMae and Freddie Mac for credit and securitization.

• Automated daily deployment in non-prod environments fostering continuous value delivery to end customer, resulting in 35% reduction in manual effort.
• Developed automation framework for all releases with end to end process coverage, resulting in efficiency improvement of 43%.
• Controlled provision, data refresh, deployment and testing in shared environments. Integrated virtual data delivery tool into devops process to move data faster.
• Produced reports using key agile metrics of cycle time, velocity, release score card, burn up, burndown, milestone review, sprint planning and review, release readiness review, Go/No-Go review to appraise release status and ensure performance visibility.
• Planned and controlled code deployment process through different environments and managed timely resolution of all critical problems in different platforms.

Led Program releases for Integrated Customer Experience (ICE), Med-D, Pharmacy Benefits Management (PBM), Specialty and Physician Portal.

• Driven on cadence bi-weekly/monthly release delivery process by managing dependencies across products.
• Created deployment plans and maintained stack diagrams, configuration information and release history.
• Developed centralized view for all inflight releases and forward planned release windows and cycles across different teams to ensure alignment with digital enterprise release schedule.
• Produced comprehensive artifacts such as release calendar, run-book, implementation plan, risk metrics, issue tracker to align portfolio, management and stakeholders on project goals and delivery status.

Led cross functional teams of 50+ members to spearhead rolling out enhanced version of Kohl's mobile app resulting in increase user count by 800% with nearly 7 million app downloads.

• Built and mentored offshore release management and production support teams for go to market (GTM) readiness, ship room meetings, delivery and post production support.
• Orchestrated releases for 5 streams of Kohl's app from inception to launch.
• Drove beta, integration testing, stage rollout using feature flags allowing granular control over deployment process.
• Instituted standardized debugging process across applications for crash reporting allowing engineering team to reliably find and resolve crashes saving 30% of time spent troubleshooting errors.
• Facilitated release readiness, planning, release reviews and retrospectives fostering continuous improvement.