Souphat Chounlapane
McKinney,Texas
Summary
Detail-oriented engineer co-leading design and development of telecom test systems, ensuring quality through effective troubleshooting. Executes experiments analyzing yield and failure rates while managing documentation and timelines for production releases. Specializes in diagnostic analysis and repair techniques, fostering cross-functional collaboration and enhancing compliance and quality assurance in high-volume production.
Overview
30
30
years of professional experience
Work History
Senior Repair Engineer
Tempest Telecom Solutions
Coppell, USA
11.2021 - Current
- Established and implemented test systems for telecom voice and data transmission products.
- Developed and revised test procedures for telecom voice and data transmission products.
- Evaluated circuit boards to component level using a variety of instruments to resolve issues.
- Created and maintained detailed documentation for test systems, ensuring clarity and consistency in operations.
- Evaluated and acquired necessary equipment and tools for effective test system implementation.
- Coordinated vendor partnerships for parts procurement and streamlined inventory management processes.
- Collaborated with cross-functional teams to design unified dashboards, custom reports, and compliance reviews.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Development Engineer
Renaissance Repair and Supply
Flower Mound, USA
03.2018 - 11.2021
- Designed and implemented test systems for telecom voice and data transmission products.
- Revised test procedures to increase reliability of telecom products, contributing to overall product quality.
- Utilized advanced debugging knowledge down to chip level from OEMs such as Nortel and Alcatel.
- Applied understanding of JTAG, BDM, and optical technologies in logic circuit programming.
- Analyzed specifications and requirements for new development projects.
- Documented design processes and technical specifications for compliance.
- Evaluated and acquired necessary equipment and tools for testing systems.
Development Engineer
Clover Telecom
Irving, USA
09.2013 - 03.2018
- Develop product designs aligned with strategic goals, integrating input from marketing, sales, and manufacturing.
- Led research and design teams, coordinated testing procedures, and drafted manufacturing specifications.
- Directed model creation and refined designs to ensure readiness for production.
- Safely handle, palletize, and prepare defective batteries for recycling in compliance with environmental and safety standards.
- Supported logistics operations by loading and unloading batteries.
- Follow strict safety protocols while working with high-energy DC systems.
- Collaborate with field supervisors, project managers, and other technicians to deliver efficient service.
Repair Supervisor
CTDI Global
Flower Mound, USA
01.2006 - 08.2013
- Oversaw repair of Tellabs telecommunications products, ensuring quality standards were met.
- Supervised daily repair operations and ensured adherence to safety standards.
- Coordinated repair schedules and assigned tasks to technicians, optimizing workflow and minimizing downtime.
- Trained technicians at all levels to test and repair within ESD-safe environments.
- Improved work instructions and processes in repair room, streamlining operations and enhancing overall efficiency.
- Contributed to quality improvement initiatives, leading to a measurable reduction in rework rates.
- Installed, tested, and maintained industrial DC power systems, including stationary battery banks and rectifiers.
Engineering Tech III
Radio Shack Corporation
Fort Worth, USA
09.1996 - 01.2006
- Diagnosed and repaired electronic devices for all wireless phone brands, ensuring functionality and customer satisfaction.
- Conducted component-level troubleshooting and rework on PCB logic boards, enhancing reliability and performance.
- Maintained detailed records of engineering activities, including test results and calculations, to support quality assurance and compliance.
- Collaborated with engineers to ensure accuracy in specifications, tolerances, safety requirements.
- Implemented training programs that included safety videos, written exams, and certification tests, reducing accidents by 20%.
- Maintained accurate records of repairs, inventory, and service requests in database systems.
Education
Electronic Technology -
Devry University
Irving, TexasElectrical Engineering -
Tarrant County College
Hurst, TexasHigh School -
Haltom Senior High School
Haltom City, TexasSkills
- Established test systems
- Test procedure development
- Electronics testing methods
- Advanced troubleshooting
- Circuit board evaluation
- Quality assurance
- Preventive Maintenance
- Power System equipment installation
- Technical reporting
- Document management
- Client relationship management
- Cross-functional teamwork
- Team leadership
- Problem solving
- Effective communication
Summary
Co-lead the design and development of bench-level characterization systems in partnership with Test Engineering, including troubleshooting and resolving engineering or production issues related to devices, test hardware, and test software., Design and execute Design of Experiments (DOE), analyze complex results, and perform in-depth yield and failure analysis for both initial engineering builds and high-volume production to generate comprehensive technical reports., Design, execute, and manage all reliability testing initiatives, coordinating between in-house laboratories and external qualification partners to ensure product integrity., Own the end-to-end product development timeline and milestones, managing documentation, cost targets, and the successful release to production for all hardware and software components., Process-oriented Operations Manager with proven success leading production teams to meet aggressive manufacturing goals. Have management, scheduling, training, problem resolution and hands-on troubleshooting in a manufacturing environment. Experience mechanical and electrical processing equipment in daily operations that help improve processes., Automation, Safety, Quality, Process improvement, Lean Production, ISO9000
Certificate
- Leadership Foundations
- ISO 9000 Auditing
- Quality Assurance
- Management
Timeline
Senior Repair Engineer
Tempest Telecom Solutions
11.2021 - Current
Development Engineer
Renaissance Repair and Supply
03.2018 - 11.2021
Development Engineer
Clover Telecom
09.2013 - 03.2018
Repair Supervisor
CTDI Global
01.2006 - 08.2013
Engineering Tech III
Radio Shack Corporation
09.1996 - 01.2006
Electronic Technology -
Devry University
Electrical Engineering -
Tarrant County College
High School -
Haltom Senior High School