Sovereign Olayemi Onu
Atlanta,GA
Summary
Experienced leader in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Proficiency in demonstrating skill managing and driving multiple projects with minimal supervision.
Overview
3
3
years of professional experience
Work History
Process Assistant
Amazon
07.2023 - Current
- Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.
- Conducted training and change management processes to improve operations.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
- Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in for on time departure compliance.
- Use multiple shipping software to ship and track packages.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Troubleshoot shipping problems and errors to resolution.
- Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound / Outbound volume, and Load Swaps to protect customer experience.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Cross-trained existing employees to maximize team agility and performance.
Process Guide
Amazon
01.2022 - 07.2023
- Collaborated with Operations to aid in lowering Pick Not Shipped.
- Boosted team performance by deep diving into innovations that could decrease overdue packages.
- Became efficient in Excel.
- Load and depart trailers on time.
- CPT chase cases to prevent them from becoming IOL.
- Cross trained others on CPT chasing on various shifts.
Learning Ambassador
Amazon
10.2022 - 01.2023
- Supported interaction between new hires during group work activities using guided conversation.
- Facilitated onboarding engagement and collaboration to enhance the Amazon Day One experience.
- Cross train others on various Pit equipment including other processes.
- Explaining rules and policies that new associates follow when working at an Amazon site.
Problem Solver
Amazon
08.2022 - 10.2022
- Troubleshooting and resolving problems that an associate encounters with inventory.
- Defined problems to make decisions and moved forward to support quick resolution.
- Printing labels, damage out products, and add expiration date
- Defined problem to identify, prioritize and select alternatives.
- Analyze inventory counts, inspect products, identify defects, and address inventory discrepancies.
- Conducted counts of items in bins to ensure that everything the inventory system thinks is there has actually been accounted for.
- Investigating quality errors in other departments such as stow, idrt, palletize and pick.
Warehouse Associate
Amazon
06.2022 - 08.2022
- Consistently lifted materials weighing as much as 10 pounds.
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Overseeing and managing the selection and handling of orders.
- Ensuring that products and/or merchandise are packed neatly and securely,
- Ensuring that the warehouse space is well-organized and managed.
Education
High School Diploma -
Early College Academy
New Orleans, LA05.2019
Associate Degree in Business Administration - Business
Delgado Community College
New Orleans, LA05.2019
Skills
- Assignment Delegation
- Management Support
- Attendance Tracking
- Stakeholder Communication
- Performance monitoring
- Workflow Management
- Process Documentation
- Presentations
- Process Analysis
- Cross-Functional Collaboration
- Time Management
- Strong Work Ethic
- Conflict Resolution
Timeline
Process Assistant
Amazon
07.2023 - Current
Learning Ambassador
Amazon
10.2022 - 01.2023
Problem Solver
Amazon
08.2022 - 10.2022
Warehouse Associate
Amazon
06.2022 - 08.2022
Process Guide
Amazon
01.2022 - 07.2023
High School Diploma -
Early College Academy
Associate Degree in Business Administration - Business
Delgado Community College
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