Travelling, Hiking
Sowmyashree S
Business Analyst
Summary
Senior Associate Consultant, with 4 years of demonstrated experience in IT and 1.7 plus year of experience as a business analyst, expertised in gathering requirements, worked in a Scrum team environment, following Agile methodology associated with developers and testers in software project for UAT. Extensively analysed business processes and incorporated reporting and documentation.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior Associate Consultant, Business Analyst
Infosys Ltd
Bengaluru
05.2021 - Current
- Authored User Stories, mapping with business requirements for utility software application implemented using salesforce in agile methodology.
- Engaged in process improvement and managed workflow, reporting and maintenance of Salesforce CRM.
- Headed an agile team and assisted with sprint planning and deployment activities for more than 15 sprints.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Involved in client demos, demonstrated new product features to the clients across 7 modules in the project.
- Planned and defined system requirements to Use Case, Use Case Narrative, Use Case Diagrams for more than 100 user stories.
- Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
- Created documentation using MS word, VISIO for training and knowledge management system for QA team.
- Authored Business Process flow diagrams, to facilitate the business team and technical team
- Handled Scrum meetings, stand ups, client updates for more than 10 sprints.
- Coordinated UAT sessions and guided the stakeholders for the use of the application.
Senior Engineer
Brillio Technologies
Bengaluru
08.2016 - 06.2019
- Involved in writing test scenarios and test cases for each new functional requirement across 3 modules.
- Created comprehensive test plans, test scripts and use cases to support testing objectives.
- Identified performance bottlenecks by writing 20 plus test scripts and executing the same using JMeter.
- Demonstrated new product features and functionality to clients, managers, and team members in the project, also involved in requirement gathering during client interaction.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Teamed on planned tests and time-sensitive ad hoc requests.
Education
Master's Degree - Marketing And Systems
SDM Institute for Management Development
09.2019 - 06.2021
Bachelor Of Engineering - Information Science and Engineering
Vidyavardhaka College of Engineering
09.2012 - 06.2016
Skills
JIRA
Requirement Gathering
Salesforce Administration
MS Visio, MS Office
Workflow Analysis
Salesforce Sales and Service Cloud
Business Requirement and Functional Requirement documentation
Business process mapping
Certification
Salesforce Certified Omni Studio Consultant 2022
Accomplishments
Insta Award for Outstanding Contribution towards Project 2022
Interests
Zumba
Reading Novels
Timeline
Senior Associate Consultant, Business Analyst
Infosys Ltd
05.2021 - Current
Master's Degree - Marketing And Systems
SDM Institute for Management Development
09.2019 - 06.2021
Senior Engineer
Brillio Technologies
08.2016 - 06.2019
Bachelor Of Engineering - Information Science and Engineering
Vidyavardhaka College of Engineering
09.2012 - 06.2016