Skye Reeder
Fort Myers
Summary
Strategic Product Owner with over 3 years of experience managing product lifecycles from proof of concept to production. Skilled in Agile and Scrum methodologies, ensuring on-time deliverables are in alignment with client needs and business objectives. Proficient in stakeholder engagement, requirement gathering, and backlog management. Successfully guided ART to deliver unprecedented tech solutions to the Dept. of Veterans Affairs. Proven ability to collaborate effectively with the client, developers and QAs to execute organized user acceptance testing and seamless prod releases.
Overview
7
7
years of professional experience
Work History
Business Analyst, Senior Consultant
Booz Allen Hamilton
01.2023 - Current
- Create sprint-by-sprint strategic roadmap and communicate the product's development both with internal ARTs and externally (VA)
- Attend weekly elaborations and requirements sessions with stakeholders to gather feedback, understand their needs, and align product goals with business objectives
- Define clear and concise acceptance criteria in Jira epics and user stories
- Prioritize product backlog and communicate across teams to establish and resolve existing/potential blockers
- Facilitate backlog refinement sessions with the Agile Release Train to discuss upcoming sprint items and further refine requirements
- Present functional product demos at Scrum ceremonies, both internal and external
- Conduct reviews on functional user stories to ensure requirements are met and expected functionality is present
- Serve as POC during UAT and coordinate directly with the client to gather feedback, troubleshoot issues, and triage bugs
- Collaborate with developers and QAs to facilitate seamless deployments and production releases
- Monitor post-prod performance and analyze user feedback for possible future maintenance work
- Completed training courses such as Certified Salesforce Admin (Admin Superset Superbadge) and SAFe POPM
Business Development Associate
Kyla/Action Urgent Care, Inc.
09.2021 - 11.2022
- Generated nearly $2 million in Healthcare SaaS sales in 2022
- Responsible for prospecting, qualifying leads, facilitating demos, and finalizing contracts
- Developed and maintained professional relationships with clients through effective outreach strategies
- Designed and executed new processes to streamline client on-boarding
- Analyzed sales metrics, generated reports and maintained client records
- Planned marketing initiatives and leveraged referral networks to promote business development
Financial Planning Assistant
Ameriprise Financial Services, Inc.
11.2017 - 09.2021
- Serve as the point of contact for advisors, clients and external partners
- Manage inter-company transfers, account reviews and client documentation
- Compiled financial data for over 150 client groups to create comprehensive financial plan deliverables
- Accelerated BOB growth by 150% and recurring revenue by 216%
- Generate investment reports and client correspondence for over 300 clients
- Oversee secure storage of client records, advisor tasks and appointments in Salesforce CRM
Education
Bachelor of Science - Exercise Science
College of Charleston
Charleston, SC12-2015
Skills
- Agile Methodologies (Scrum & Kanban)
- Requirement Gathering & Analysis
- User Story Creation
- Backlog Prioritization & Management
- Stakeholder Management
- Product Demonstrations
- User Acceptance Testing
- Jira
- Salesforce Lightning Components/Salesforce Admin
- Release & Post-Production Management
Accomplishments
Worked with the NCA and OIT to decommission an end-of-life legacy system and instituted a modernized application to support the delivery of benefits to Veterans and their families.
Timeline
Business Analyst, Senior Consultant
Booz Allen Hamilton
01.2023 - Current
Business Development Associate
Kyla/Action Urgent Care, Inc.
09.2021 - 11.2022
Financial Planning Assistant
Ameriprise Financial Services, Inc.
11.2017 - 09.2021
Bachelor of Science - Exercise Science
College of Charleston
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