Soyeon Lim
Jersey City,USA
Summary
Detail-oriented operations and administrative professional with extensive experience in document management, financial record-keeping, and cross-functional coordination within global insurance organizations. Proven ability to maintain data accuracy, process financial records, and support daily office operations in compliance with internal policies and regulatory requirements. Bilingual in English and Korean, with strong communication, organizational, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Senior Analyst, Operations & Technology Policy Servicing
Marsh Korea
Seoul, South Korea
10.2021 - 04.2025
- Reviewed and verified insurance documents and financial records to ensure accuracy, completeness, and policy compliance.
- Processed and maintained records in internal systems, ensuring data integrity and proper documentation.
- Collaborated with underwriters and internal departments to support policy issuance and operational workflows.
- Prepared and consolidated periodic reports for internal review and management purposes.
- Supported Business Resiliency Management (BRM) initiatives through documentation, risk assessment, and process coordination.
Business Operations (Owner-Managed)
Convenience Store
Goyang, South Korea
11.2019 - 10.2021
- Managed daily operations, including inventory control, customer service, and financial management.
- Ensured compliance with local regulations and maintained high customer satisfaction.
Reinsurance Underwriting Operations Administrator
RGA Reinsurance Company
Seoul, South Korea
01.2019 - 10.2019
- Processed and maintained case records in underwriting systems, ensuring accuracy and compliance.
- Assisted with data analysis and documentation for underwriting and risk review processes.
- Reviewed and organized financial and operational documents related to underwriting activities.
- Served as a primary point of contact for client inquiries, ensuring timely and professional responses.
Underwriting Office Assistant (Property & Casualty)
Ace American Fire and Marine Insurance Company Korea (Chubb Group)
Seoul, South Korea
09.2015 - 07.2017
- Maintained and updated policy records in internal systems in compliance with company standards.
- Assisted in preparing insurance quotes and supporting underwriting documentation.
- Coordinated with regional headquarters in Singapore to compile and submit renewal data and reports.
- Supported month-end reporting by organizing and validating underwriting performance data.
Education
Master of Science (MS) - Risk and Insurance
Butler University
Indianapolis, IN, USA05.2028
Graduate Coursework - Financial Risk Management
Pace University
New York, NY, USA01.2026
Bachelor of Arts - South Slavic Studies (Major), Business Administration (Minor)
Hankuk University of Foreign Studies
Yongin, South Korea02.2015
Completed Advanced ESL Program - undefined
ILAC
Toronto, Canada09.2013
Skills
- Document management
- Teamwork and collaboration
- Attention to detail
- Organizational skills
AWARDS & RECOGNITION
Asia Possibility Award - Marsh Korea (2023): Received an Asia regional award recognizing growth potential within the Operations & Technology function., Gold Medal, Department Promotion UCC Contest, Hankuk University of Foreign Studies (2011): Participated as a team member in producing a departmental promotional video that received the gold medal.
Timeline
Senior Analyst, Operations & Technology Policy Servicing
Marsh Korea
10.2021 - 04.2025
Business Operations (Owner-Managed)
Convenience Store
11.2019 - 10.2021
Reinsurance Underwriting Operations Administrator
RGA Reinsurance Company
01.2019 - 10.2019
Underwriting Office Assistant (Property & Casualty)
Ace American Fire and Marine Insurance Company Korea (Chubb Group)
09.2015 - 07.2017
Graduate Coursework - Financial Risk Management
Pace University
Bachelor of Arts - South Slavic Studies (Major), Business Administration (Minor)
Hankuk University of Foreign Studies
Completed Advanced ESL Program - undefined
ILAC
Master of Science (MS) - Risk and Insurance
Butler University