Summary
Overview
Work History
Education
Skills
SOCIETIES APPOINTMENTS
PUBLICATIONS (*indicates the first author)
PROJECT & CONSULTING
Accomplishments
Certification
Timeline
Generic

Soyoung An

Las Vegas,NV

Summary

Insightful adjunct professor known for high productivity and efficient task completion. Specialize in curriculum development, student engagement strategies, and interdisciplinary collaboration. Excel in communication, adaptability, and critical thinking to enhance learning environments and academic outcomes.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Post-Doc Research Fellow

University of Houston
Houston, USA
12.2022 - 12.2023
  • Department of Global Hospitality Leadership, Conrad N. Hilton College
  • Authored or co-authored manuscripts for publication in peer-reviewed journals.
  • Studied how organisms function and interact with surrounding environments and recorded findings.
  • Created databases and documents to organize research materials.
  • Collaborated with other researchers to develop new approaches for analyzing data collected during fieldwork.

Adjunct Professor

Kyung Hee Cyber University
Seoul, Korea
09.2020 - 12.2023
  • Enhanced marketing department's focus on sustainability.
  • Developed and adjusted course syllabus according to curriculum and university guidelines.
  • Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
  • Encouraged students to develop self-directed approaches to independent learning.

Adjunct Professor

Kyung Hee University
Seoul, Korea
09.2017 - 12.2022
  • Department of Hotel Management, College of Hotel and Tourism Management.
  • Provided constructive feedback on student assignments to promote student success.
  • Wrote and filed reports detailing course activities and student progress.
  • Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
  • Used exams, quizzes, and projects to assess how well students grasped learning material and concepts.

Researcher

Kyung Hee University Hospitality Research Center
Seoul, Korea
01.2014 - 04.2022
  • Office of Hospitality Industry, Hospitality, and Leisure Collaborating Center.
  • Developed comprehensive research plans aligned with project objectives.
  • Developed statistical programs for data manipulation and statistical report generation.
  • Prepared for the research manuscript, confirmed the analysis method and technical contents in the paper, and aided in result interpretation.
  • Provided theoretical education in statistics and statistical programming (SPSS, AMOS).
  • Conducted an impact analysis on social phenomena and the hospitality industry using data and statistical methods.
  • Office of the Hospitality Industry, Hospitality & Leisure Collaborating Center.

VIP Service Team

Club L Jeju
Jeju, Korea
07.2002 - 08.2003
  • VIP Member's Host and Coordinator
  • Enhanced service quality at Lakehills Hotel.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed household errands and other essential duties.
  • Completed day-to-day duties accurately and efficiently.

Hostess and Server

Suite Hotel
Jeju, Korea
06.2000 - 07.2002
  • Formerly, Green Villa Hotel.
  • F & B Service Management.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Greeted customers and provided them with menus.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Education

Ph. D. - Hospitality and Tourism, Hotel Management

College of Hotel & Tourism Management, Kyung Hee University
Seoul, Korea
08.2018

M.S. - Hospitality and Tourism, Hotel Management

College of Hotel & Tourism Management, Kyung Hee University
Seoul, Korea
08.2014

B.S. of Science - Hotel Administration, Hospitality Management

William F. Harrah College of Hospitality, University of Nevada
Las Vegas, NV, USA
12.2008

Skills

  • Curriculum development
  • Statistical analysis
  • Research methodology
  • Project management
  • Team collaboration
  • Critical thinking
  • Time management
  • Mentorship
  • Plan courses
  • Lecturing
  • Multitasking
  • Course design

SOCIETIES APPOINTMENTS

  • Reviewer, Director of Academy, AKHT (The Academy of Korea Hospitality & Tourism), 04/01/20, 03/31/22
  • Reviewer, Academy Director, KHTA (Korea Hospitality and Tourism Academe), 09/01/17, 08/31/19
  • Expert member & Judge, Korea Food – Service Beverage Association, 01/01/18, 12/31/22, [Judge: F & B Service, Barista, Mixology served as a judge on cocktail and barista competitions]

PUBLICATIONS (*indicates the first author)

  • An S*,Han JS, A study on the effect of self-entertainment on leisure commitment and social happiness: Focused on guests visiting hotels during the COVID-19 period., International Journal of Tourism and Hospitality Research, 07/01/22, 36, 7, 37-53
  • Kim HR, Han JS, An S, Study on the Effects of Hotel Non-face-to-face Quality on Customer Satisfaction and Relationship Continuity Focusing., Journal of Hotel & Resort, 10/01/22, 21, 5, 23-41
  • An S*, Han JS, A study on the effect of a tourist destination’s DSR on place dependence, perceived trust, and pro-tourism behavior: Focused on Jeju Island., International Journal of Tourism and Hospitality Research, 07/01/21, 35, 7, 117-131
  • An S*,Lee DH, Corporate social responsibility of integrated resort company: Tourism Development and the role of NGO., The Journal of NGO Studies, 12/01/20, 15, 3, 381-418
  • An S*. Study on the effect of hotel employees’ CSR motivation on authenticity, organizational trust, and organizational citizenship behavior., International Journal of Tourism and Hospitality Research, 2020, 34, 8, 159-175
  • An S*, Han JS, A study on the effect of global citizenship on social-capital and career maturity: Focusing on Z generation of hotel management’s student., Korean Journal of Hospitality and Tourism, 08/01/19, 28, 6, 65-81
  • An S*, Han JS, A study on the influence of viewing motivation on attitude and visiting intention of TV infotainment travel program., Journal of Tourism & Leisure Research, 04/01/18, 30, 4, 249-266
  • An S*, Han JS, A study on the impact of sustainable management on the non-financial performance of hotels., Korean Journal of Hospitality and Tourism, 07/01/18, 27, 5, 17-33
  • An S*, Han JS, A study on the influence of viewing motivation of a TV reality travel program on viewing satisfaction and visit intention: Moderating effect of travel involvement., International Journal of Tourism and Hospitality Research, 02/01/18, 32, 2, 5-19
  • An S*, Han JS, Research trend on CSR in the hospitality industry., International Journal of Tourism and Hospitality Research, 07/01/17, 31, 7, 149-163
  • An S*, Han JS, A study on the effect of hotels’ sustainable management effort on corporate performance., International Journal of Tourism and Hospitality Research, 03/01/17, 31, 3, 135-149
  • An S*, Han JS, A study on the effect of hotel eco-friendly management on corporate performance., Korean Journal of Hospitality and Tourism, 02/01/17, 26, 2, 1-18
  • An S*, Han JS, The effects of Hotel’s Creating Shared Value (CSV) to Company – Consumer Identification and Reliability: Moderating Effects of Authenticity., Journal of Tourism and Leisure Research, 01/01/17, 29, 1, 179-197
  • An S*, Han JS, A Study on the impacts of hotel’s CSV on corporate image, reliability and customer loyalty., International Journal of Tourism and Hospitality Research, 11/01/16, 30, 11, 135-149
  • An S*, Han JS, The effects of Hotel’s Culture Marketing Activity to Brand Image and Brand Loyalty - Focused on the case of CSR and CSV., Journal of Tourism and Leisure Research, 04/01/16, 28, 4, 189-206
  • An S*, Han JS, A Study on the Effects of Hotel's Culture Marketing Activity to Corporate Brand Image and Intent to Relationship Continuity - Moderating Effects of Philanthropy Cognition on the Corporate Social Responsibility., Korean Journal of Hospitality & Tourism, 10/01/14, 23, 5, 255-273
  • An S*, Han JS, A study on the effects of Corporate Social Responsibility hotel image, customer satisfaction and customer loyalty., Journal of Tourism & Leisure Research, 05/01/14, 26, 4, 101-120

PROJECT & CONSULTING

  • Kangwon province ESG, Korea Tourism Organization, 05/01/21, 04/30/22, A project to implement United Nations recommended ESG (Environmental, Social, and Governance) initiatives in Gangwon Province.
  • Leisure Industry Yearbook 2021, Kangwon Land, 01/01/21, 12/31/21, A yearbook documenting government-led casino projects, featuring monthly economic assessments and international case studies.
  • DMC VILLE management diagnosis and operation improvement plan, Seoul City, 01/01/19, 12/31/19, A business model for a government-led housing complex designed for expatriates.
  • Seoul walking tour course development consulting, Seoul City, 01/01/19, 12/31/19, Designed a tourism program for Seoul to promote sustainable tourism.
  • J-startup research report (Tourism industry start-up ecosystem); Innovation HUB, 03/01/18, 11/30/18, A business development project supporting eco-friendly startups on Jeju Island.
  • Investigation and research on casino human resource development and casino employee registration system, Korea Casino Association, 01/01/14, 12/31/14, Conducted research on casino cases and regulations in Las Vegas.

Accomplishments

  • 06/01/14, Best Paper Honor & award, 2014 World Hospitality & Tourism Forum, Korean Hospitality and Tourism Academe, A Study on the Effects of Hotel's Culture Marketing Activity to Corporate Brand Image and Intent to Relationship Continuity.
  • 2020, National Research Foundation of Korea (NRF), A study on the effect of hotel employees’ CSR motivation on authenticity, organizational trust, and organizational citizenship behavior.

Certification

  • 2021, Certificate of Korean Language Teacher, Minister of Culture, Sports and Tourism, Republic of Korea
  • 2009, American TESOL for Children Certification, The American TESOL Institute

Timeline

Post-Doc Research Fellow

University of Houston
12.2022 - 12.2023

Adjunct Professor

Kyung Hee Cyber University
09.2020 - 12.2023

Adjunct Professor

Kyung Hee University
09.2017 - 12.2022

Researcher

Kyung Hee University Hospitality Research Center
01.2014 - 04.2022

VIP Service Team

Club L Jeju
07.2002 - 08.2003

Hostess and Server

Suite Hotel
06.2000 - 07.2002

Ph. D. - Hospitality and Tourism, Hotel Management

College of Hotel & Tourism Management, Kyung Hee University

M.S. - Hospitality and Tourism, Hotel Management

College of Hotel & Tourism Management, Kyung Hee University

B.S. of Science - Hotel Administration, Hospitality Management

William F. Harrah College of Hospitality, University of Nevada
Soyoung An