Sparkle Thomas
Securitas Security
Chicago,IL
1
Certification
5
years of professional experience
Dynamic Security Officer with extensive experience at Securitas Security, adept at incident reporting and CCTV monitoring. Proven track record in enhancing safety protocols and delivering superior customer service. Recognized for effectively managing security threats and fostering a welcoming environment while maintaining strict access control. Detail-oriented and skilled in complex problem-solving.
Work History
Security Officer
2 Years 8 Months- Assisted in training new security personnel on operational procedures and policies.
- Implemented safety measures that enhanced overall security effectiveness on site.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Utilized surveillance equipment to monitor activities and maintain situational awareness.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Officer
1 Year 10 Months- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to alarms and incidents, ensuring effective resolution.
- Collaborated with law enforcement during investigations and emergency situations.
- Documented daily activities and incident reports for accurate record-keeping.
- Utilized surveillance equipment to monitor activities and maintain situational awareness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
High School Diploma
Skills
Report writing
Incident reporting
Security guard license
General security
Detail-oriented
CCTV monitoring
Superior customer service
Surveillance
Patrol operations
Complex Problem-solving
Certification
CPR/First Aid
Perc
Training
Timeline
Security Officer
Securitas Security
02.2024 - CurrentRead More
Security Officer
Allied Universal Security Services
03.2022 - 01.2024Read More
Calumet High School
High School Diploma
Read More