Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
8
8
years of professional experience
Work History
Baker, Cupcake Decorator, Customer Servive
Baked Bouquet
10.2023 - Current
Managed inventory, labor, expenses and other operational processes
Served thousands bakery customers daily with professional and effective customer service
Cleaned and maintained kitchen equipment and oven
Iced and airbrushed cakes and other pastries for customized orders
Recruited, hired and trained staff of efficient, hardworking associates
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer
Packaged and labeled baked goods with accurate descriptions and ingredients
Complied with all health and safety codes
Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Manager, Juicer Operator
Green Point Juicery
11.2016 - 09.2023
Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.
Offered exceptional customer service to all guests.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Interviewed, hired and trained new workers.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Warehouse Worker
Best Buy Liquors
02.2016 - 09.2016
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Performed inventory control, such as counting and stocking merchandise.
Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Used forklifts and pallet jacks to relocate products.
Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Education
Bachelor of Arts - Architectural Engineering
Voronezh State University of Architecture And Civil Engineer
Russia Voronezh 394006, 20-letiya October St.
2015
Skills
Excellent customer service skills
Cake decorating
Adaptive and creative
Gluten-free baking
Self motivated
Employee training
Highly observant
Time management
Highly organized
Conversant in Russian
Active listener
Positive attitude
Timeline
Baker, Cupcake Decorator, Customer Servive
Baked Bouquet
10.2023 - Current
Manager, Juicer Operator
Green Point Juicery
11.2016 - 09.2023
Warehouse Worker
Best Buy Liquors
02.2016 - 09.2016
Bachelor of Arts - Architectural Engineering
Voronezh State University of Architecture And Civil Engineer