Raven DorsettGarrett
Summary
Creative Cake Decorator with 6 years of experience. Highly-skilled in cake carving, icing techniques and color mixing. Able to maintain high level of productivity and prioritize tasks effectively. Friendly professional dedicated to building positive rapport with customers.
Overview
21
21
years of professional experience
Work History
Head Cake Decorator/Baker
BJ’s warehouse
Flushing, NY
11.2012 - Current
- Weighed, boxed and wrapped bakery products.
- Tracked cake sales and productions processes.
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools and countertops.
- Decorated 20 fondant and soft-frosted style cakes daily.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Worked with clients to design custom cake decorations.
- Worked with customers to define cake vision based on color, theme, size and price.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Iced and airbrushed cakes and other pastries for customized orders.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Cleaned and maintained kitchen equipment and oven.
Cashier
Home Depot
Bronx, NY
05.2003 - 06.2008
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer to balance register at beginning and end of shift.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Resolved issues with POS systems, card readers and receipt printers to prevent customer delays.
Education
GED -
Roosevelt High School
Roosevelt, NY2000
Skills
- Hand piping
- Icing preparation
- Baking machinery
- Kitchen sanitization
- Food production
- Cake sculpting
- Themed cake designs
- Employee training
- Cake decorating
- Excellent customer service skills
Timeline
Head Cake Decorator/Baker
BJ’s warehouse
11.2012 - Current
Cashier
Home Depot
05.2003 - 06.2008
GED -
Roosevelt High School