Virginia Pyle
Camp Verde,AZ
Summary
At Clark's Market I have been the lead cake decorator for almost 3 years. I am self taught and I pursue learning different Piping skills and cake decorating techniques in my free time.
My job entails custom cake orders, decorating and filling our cake case, producing back up cakes to be moved out as needed. Maintaining the display case with assorted pastry's, brownies, Cannoli's with scratch cream, eclairs, tarts, selling donuts etc.
A few of of my responsabilitys are producing bulk cupcakes, fry and bag corn tortilla chips, cook batches of flour tortillas,package, date and label baked goods and bread for the floor.
I am in charge of maintaining shrink from the service floor and keep communication with the other workers on what we need to increase or decrease to help with waste, and increase sales with new product brought in.
I can operate comercial ovens, proofer, fryers and mixers. My relationship with my customers is very important to me, If I can provide a good experiance with them they become loyal custumers and the store earn's repeat orders.
Overview
3
3
years of professional experience
Work History
Head Cake Decorator, Bakery Assistant
Clarks Market
04.2022 - Current
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
- Used variety of baking and decorating tools such as mixers, piping tips, and confectionery products.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Provided exceptional customer service through detailed consultations, leading to increased repeat business and referrals.
- Streamlined the cake ordering process, improving communication between sales staff and decorators for accurate order fulfillment.
- Enhanced customer satisfaction by creating visually appealing and intricate cake designs tailored to individual preferences.
- Maintained consistency in product quality by implementing strict guidelines for ingredient selection and storage procedures.
- Developed seasonal promotional offerings to boost sales during traditionally slow periods within the industry.
- Fulfilled custom cake and decoration orders.
- Tracked cake sales and productions processes.
- Worked with clients to design custom cake decorations.
- Mentored junior decorators in advanced techniques, fostering a supportive learning environment for continuous skill development.
- Weighed, boxed, and wrapped bakery products.
- Evaluated industry developments and competitor strategies, adapting departmental operations to maintain a competitive edge in the market.
- Decorated cakes according to customer requests and themes.
- Innovated new cake decorating trends using various techniques, attracting clientele seeking unique custom designs.
- Collaborated with bakery team for efficient workflow, resulting in timely order completion and increased productivity.
- Monitored food safety protocols within the decorating department, ensuring full compliance with local health regulations and company policies at all times.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Packaged and priced each product according to company pricing procedures.
- Decorated [Type] pastries and cakes using colorful icings and piping techniques.
- Precisely arranged display cases throughout workday to highlight finished products.
- Coordinated services under supervision of lead baker.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Replenished bakery items in display cases.
- Lifted and moved items weighing over 40 pounds using proper lifting techniques.
- Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
- Supported the bakery''s reputation for quality by consistently producing visually appealing and delicious baked goods that met or exceeded customer expectations.
Education
Camp Verde Middle School
Camp Verde, AZSkills
- Icing techniques
- Expert Piping Techniques
- Chocolate work
- Kitchen Sanitization
- Training and mentoring
- Wedding Cake Design
- Deadline-oriented
- Food Safety Compliance
- Production and processing
- Hand piping
- Payment quoting
- Food handling safety
- Stock Rotation
- Quality Control
Timeline
Head Cake Decorator, Bakery Assistant
Clarks Market
04.2022 - Current
Camp Verde Middle School