Dedicated Security Officer with proven skills in access control, incident response, and conflict resolution. Committed to maintaining safety and enhancing customer satisfaction through effective problem-solving and security monitoring.
Hi, I’m
Special Howard
San Francisco,CA
Summary
Overview
11
years of professional experience
2009
years of post-secondary education
Work History
Urban Alchemy San Francisco, CA
Security Officer
11.2021 - 10.2023
Job overview
- Monitored access points to ensure safety and security of premises.
- Conducted regular patrols to detect and prevent potential security breaches.
- Responded promptly to alarms and incidents, maintaining calm under pressure.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
Clean City Coalition San Francisco, California
Maintenance Crew Member
03.2018 - 08.2022
Job overview
- Maintained cleanliness of public spaces and parks throughout the community.
- Operated equipment for waste collection and disposal efficiently and safely.
- Collaborated with team members to complete daily maintenance tasks effectively.
- Cultivated diverse plant species in various garden settings.
- Pruned trees and shrubs to promote healthy growth and shape.
- Collaborated with team members on seasonal planting schedules.
- Ensured that garden maintenance tasks were completed efficiently and safely.
- Planted bulbs, bushes, trees and flowers to enhance environment.
- Transported plants and trees to and from planting sites.
- Trained new gardeners on proper gardening techniques, tool use, and safety procedures.
- Educated clients and community members on sustainable gardening practices and environmental stewardship.
- Kept detailed records of plant care, treatments applied, and garden changes to track progress and issues.
- Assisted in the selection and purchase of plants, gardening supplies, and equipment within budget constraints.
Laundry Locker
Crew Member
01.2013 - 02.2018
Job overview
- Assisted customers with garment drop-off and pickup procedures.
- Operated laundry equipment for washing, drying, and pressing garments.
- Maintained cleanliness and organization of the laundry workspace daily.
Education
Vallejo Adult
University Overview
Skills
- Access control
- Incident response
- Security monitoring
- Report writing
- Conflict resolution
- Problem solving
Timeline
Security Officer
Urban Alchemy
11.2021 - 10.2023
Maintenance Crew Member
Clean City Coalition
03.2018 - 08.2022
Crew Member
Laundry Locker
01.2013 - 02.2018
Vallejo Adult
09.2008