Spencer Asante
Bronx,NY
Summary
Dynamic team player with extensive experience in customer service and food preparation at Van Leeuwen. Proven ability to enhance guest experiences through effective communication and attention to detail. Skilled in inventory management and sanitation compliance, consistently ensuring operational efficiency and high-quality service delivery.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Crew Member
Van Leeuwen
New York, New York
05.2026 - 08.2026
- Recommended products and assisted customers with menu selections, contributing to overall customer satisfaction.
- Prepared and served ice cream and desserts, adhering to company standards for quality.
- Operated cash register, ensuring accurate transaction processing for customer purchases.
- Monitored inventory levels and restocked supplies during shifts, ensuring seamless operations.
- Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking, to maintain service readiness.
Crew
AMC Theatres
New York, NY
12.2025 - 01.2026
- Processed customer transactions with accuracy and efficiency, handling cash, credit cards, and electronic payments
- Delivered exceptional customer service by greeting customers warmly and effectively resolving inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Collaborated with team members to achieve project goals, ensuring delivery of high-quality results
- Oversaw waste disposal procedures to ensure compliance with company regulations. in accordance with company policies and regulations
- Responded to immediate cleaning needs such as spills or accidents in a timely manner
- Collaborated with team members to coordinate cleaning schedules for optimal efficiency
Team Member
Lucky Strike
New York, New York
06.2025 - 08.2025
- 1. Greet and welcome all guests warmly as they arrive.
- 2. Check in guests, assign bowling lanes, and explain promotions or pricing.
- 3. Processed point-of-sale (POS) transactions for games, shoe rentals, food, and drinks, ensuring accuracy and efficiency.
- 4. Handle guest questions and concerns professionally and promptly.
- 5. Provided support in game and lane areas by assisting guests with equipment and ensuring a smooth experience.
- 6. Keep the lanes clean, organized, and free of safety hazards.
- 7. Return balls to racks and help guests if mechanical issues arise (report larger issues).
- 9. Managed food and beverage service by taking orders and ensuring timely delivery to guests.
- 10. Took and delivered food and beverage orders promptly, enhancing guest satisfaction.
- 12. Ensure proper food handling and sanitation standards are followed.
- 13. Ensured cleanliness and safety by regularly sanitizing high-touch areas throughout the facility.
- 15. Cleaned tables, restrooms, and equipment regularly.
- 16. Maintained cleanliness throughout facility during shifts, contributing to a safe and welcoming environment.
Concession Stand Worker
Aramark
, NY
03.2024 - 08.2024
- Delivered exceptional customer service, addressing inquiries and resolving issues to promote customer satisfaction.
- Prepared a variety of food items in accordance with health and safety standards to maintain high quality.
- Ensured compliance with health safety regulations, promoting a safe environment for both staff and customers.
- Managed cash handling procedures, ensuring accuracy and compliance with financial regulations.
- Oversaw inventory management, optimizing stock levels and minimizing waste to support operational needs.
- Collaborated with team members to streamline operations and elevate service delivery standards.
Team Member
Kids Foot Locker
Brooklyn, NY
10.2023 - 01.2024
- Greeted customers and delivered exceptional service to enhance shopping experience.
- Assisted customers in selecting footwear and apparel tailored to their preferences.
- Answered inquiries and shared product knowledge to inform customer decisions.
- Process sales transactions accurately and efficiently
- (seasonal)
Team Member
Shake Shack
New York, NY
07.2023 - 09.2023
- Greets all customers and guests with a smile and friendly greeting and follows all customer service policies and procedures
- Maintained comprehensive knowledge of products and services to effectively assist customers.
- Cleaned dining areas and workstations, fostering a pleasant atmosphere for customers. and stocks customer eating area(s), work stations, and equipment
- Assisted with kitchen functions, ensuring smooth operations and timely food preparation.
- Transfers supplies and equipment between storage and work areas by hand or cart
- Receives inventory, moves and lift food and beverage products and supplies
Field House Staff
University Of Akron
01.2023 - 03.2023
- Coordinated event setup activities to enhance attendee experience and ensure smooth execution.
- Implemented safety protocols to ensure a secure environment for both staff and customers.
- Provided customer service by promptly addressing inquiries and efficiently resolving issues.
- Facilitated team collaboration by fostering open communication and encouraging a supportive work environment.
- Performed regular facility maintenance to uphold high standards of cleanliness and functionality.
- Managed inventory processes to sustain adequate stock levels and reduce waste.
Team Member
Pizza Hut
Bronx, NY
05.2022 - 01.2023
- Delivered food and drinks quickly to enhance customer satisfaction
- Prepared and presented food to up to brand standards
- Taken orders accurately
- Examined products for freshness to uphold quality standards
- Maintained food storage to prevent spoilage and ensure safety
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Bachelor of Engineering - Mechanical Engineering
Kent State University At Kent
Kent, OH05-2027
High School Diploma -
Bronx Collaborative High School
12-2022
Skills
- Food preparation and cooking
- Food safety management
- Customer service and communication
- Point of sale operation
- Teamwork and collaboration
- Inventory management
- Sanitation procedures and cleanliness
- Microsoft Office proficiency
- Time management skills
- Culinary knowledge and skills
- Time management
- Effective communication
- Sanitation compliance
- Team collaboration
- Attention to detail
Personal Information
- Driving License: Driver's License
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
Food Handler Certification, Driver's License, ServSafe Food Handler Certification
Additional Information
Authorized to work in the US for any employer
Timeline
Crew Member
Van Leeuwen
05.2026 - 08.2026
Crew
AMC Theatres
12.2025 - 01.2026
Team Member
Lucky Strike
06.2025 - 08.2025
Concession Stand Worker
Aramark
03.2024 - 08.2024
Team Member
Kids Foot Locker
10.2023 - 01.2024
Team Member
Shake Shack
07.2023 - 09.2023
Field House Staff
University Of Akron
01.2023 - 03.2023
Team Member
Pizza Hut
05.2022 - 01.2023
Bachelor of Engineering - Mechanical Engineering
Kent State University At Kent
High School Diploma -
Bronx Collaborative High School