Diligent worker with superior work ethic, friendly demeanor and motivated attitude. Customer-focused employee with commitment to quality assurance. Background includes stocking, consulting and organizing product to ensure proper handling.
Overview
6
6
years of professional experience
Work History
General Merchandise Expert
Target
Holland, OH
10.2023 - Current
Assisted customers in selecting merchandise based on their individual needs and preferences.
Maintained cleanliness of the store environment, including shelves, racks, and fixtures.
Resolved customer complaints in a timely manner to maintain positive relationships with patrons.
Adhered to loss prevention policies and procedures when handling cash payments or refunds.
Stocked shelves, racks and bins with new or transferred merchandise.
PACKAGE HANDLER
FEDEX GROUND
Perrysburg, OH
06.2020 - Current
Loaded/unloaded packages to and from trailers while maintaining high processing speeds and maximum space utilization
Managed overhead sortation and called out damaged or broken packages, ensuring customers products are handled properly
Kept a clean and safe work environment, preventing slips, trips, and falls within the workplace.
Sorted packages to appropriate slide, line or belt for final distribution.
COURTESY CLERK
KROGER
06.2019 - 06.2020
Created a clean, warm, welcoming environment for customers
Ensured products were safely packed when leaving the store with customers
Retrieved products and checked prices for customers when issues arose in the checkout lines
Collected and cleaned carts from the parking lot to distribute to customers.
FLOOR GUARD
OHIO SKATE (MAUMEE)
11.2017 - 09.2018
Welcomed customers while distributing/organizing skates for rental
Monitored activities on the skate floor and corrected actions that were endangering to other guests
Announced instructions and organized a music playlist throughout the shift.
Education
Economics
THE UNIVERSITY OF TOLEDO
Toledo, OH
05-2024
HIGH SCHOOL DIPLOMA -
TOLEDO CENTRAL CATHOLIC HIGH SCHOOL
Toledo, OH
05.2019
Skills
Inventory Management
Task Delegation
Excellent Communication
Organization and Categorization
Motivated Team Player
Analytical Skills
Problem-Solving
Customer Relationships
Goal Setting and Prioritization
Heavy Lifting
Self Motivation
Affiliations
Rock Climbing
Hockey (playing and watching)
Music (playing and listening)
Accomplishments
Employee of the Month at Target, May 2023
Drum Major of the marching band, 2018-2019
Timeline
General Merchandise Expert
Target
10.2023 - Current
PACKAGE HANDLER
FEDEX GROUND
06.2020 - Current
COURTESY CLERK
KROGER
06.2019 - 06.2020
FLOOR GUARD
OHIO SKATE (MAUMEE)
11.2017 - 09.2018
Economics
THE UNIVERSITY OF TOLEDO
HIGH SCHOOL DIPLOMA -
TOLEDO CENTRAL CATHOLIC HIGH SCHOOL
Activities
As a drum major in the marching band, I learned to organize a large group, distribute tasks evenly, and lead a group of people to perform professionally on a weekly basis.
As the coxswain on the rowing team, I learned to encourage my team in a powerful and personal way while giving directions during a race.
While I was a children's church teacher at my church, I learned patience and lesson plan building while working with younger kids.
I was in the Army ROTC program at The University of Toledo from 2019-2020 and learned the importance of effective and clear communication while leading a mission over a large area.
While in high school and college, I have studied French. Although I am not proficient, I do have a basic understanding of the language.
References
References available upon request.
Activities
As a drum major in the marching band, I learned to organize a large group, distribute tasks evenly, and lead a group of people to perform professionally on a weekly basis.
As the coxswain on the rowing team, I learned to encourage my team in a powerful and personal way while giving directions during a race.
While I was a children's church teacher at my church, I learned patience and lesson plan building while working with younger kids.
I was in the Army ROTC program at The University of Toledo from 2019-2020 and learned the importance of effective and clear communication while leading a mission over a large area.
While in high school and college, I have studied French. Although I am not proficient, I do have a basic understanding of the language.