Spencer Branum
McCordsville,IN
Summary
Results-driven team-oriented Sales Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Sales Specialist
Grainger
Indianapolis, IN
11.2019 - 12.2021
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Created and implemented sales strategies to successfully meet company targets.
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
- Strengthened customer relationships with proactive and collaborative approach to managing needs using branch market intelligence.
- Partnered with company resources to establish branch OKR's to target proximity accounts and drive growth plans.
Sales Representative
Grainger Industrial Supply
Indianapolis, Indiana
08.2014 - 12.2018
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients
- Earned recognition awards for exceptional customer service
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service
- Set up appointments with potential and current customers to discuss new products and services
- Maintain a current and competent base of product knowledge in relation to MRO supplies
- Achieved and exceeded sales goals by ascertaining customer needs and growing residual business as well as assisting customer's with unique specific projects
Account Manager
Applied Industrial Technologies
Indianapolis, IN
12.2018 - 11.2019
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Developed highly profitable pipeline based on multiple sales penetration techniques
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership
- Identified and qualified accounts to assess revenue potential
- Motivated team members to meet and exceed sales targets
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
Customer Service Representative
Lowe's Home Improvement
Noblesville, IN
03.2014 - 08.2014
- Politely assisted customers in person and via telephone
- Described product to customers and accurately explained details and care of merchandise
- Built long-term customer relationships and advised customers on purchases and promotions
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
Territory Sales Manager
RECO Equipment
Belmont, OH
12.2021 - Current
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory; consistently exceeded goal.
- Established strong relationships with key clients, boosting customer retention rates.
- Drove team revenue totals by bringing in top sales numbers.
- Worked with OEM partners to facilitate field trainings on equipment to create value based partnerships.
- Tracked changing product lines to effectively meet dynamic market demands.
- Mentored junior sales team members, sharing best practices and fostering a positive work environment.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Attended trade shows and industry events to promote company products and services.
Education
Organizational Leadership & Supervision
IUPUI
Indianapolis, INSkills
- Revenue generation
- Customer relations
- Strategic planning
- Account development
- Acquiring clients
- Problem solving strength
- Teamwork and collaboration
- Network development
Accomplishments
2022 RECO Rookie of the Year Award
2022 RECO Presidents Club
Timeline
Territory Sales Manager
RECO Equipment
12.2021 - Current
Sales Specialist
Grainger
11.2019 - 12.2021
Account Manager
Applied Industrial Technologies
12.2018 - 11.2019
Sales Representative
Grainger Industrial Supply
08.2014 - 12.2018
Customer Service Representative
Lowe's Home Improvement
03.2014 - 08.2014
Organizational Leadership & Supervision
IUPUI