Spencer Caton
Summary
Dynamic, results-driven professional with 6+ years of mobile operations, face-to-face customer service, and food safety experience. Known for managing high-volume daily schedules, adapting quickly to shifting operational targets, and staying calm under pressure. Brings a disciplined, team-focused approach with strong safety awareness, clear communication, and a commitment to top-tier customer satisfaction.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Barista
Starbucks
Leominster, Massachusetts
07.2026 - Current
- Maintained rigorous food safety and sanitation standards, executing strict temperature monitoring and safe handling procedures for perishable goods.
- Provided prompt, welcoming customer service in a high-volume environment, building positive daily relationships with a diverse community of patrons.
- Managed inventory intake and organization, repeatedly lifting, moving, and rotating cases of product to ensure strict health code compliance.
Master Technician
Safelite Auto Glass
Lunenburg, MA
11.2019 - 05.2026
- Safely operated and maintained a commercial service vehicle across multi-community routes, consistently performing heavy lifting (50+ lbs.) of materials and specialized equipment.
- Delivered exceptional, face-to-face service to a high-volume residential and commercial customer base, consistently maintaining top-tier satisfaction ratings.
- Successfully resolved stressful customer complaints on the spot through active listening and rapid, solutions-oriented problem-solving.
Navy Electrician's Mate Nuclear
United States Navy, USS Nimitz
Bremerton, WA
10.2016 - 08.2019
- Navigated an intensive, fast-paced technical and operational training pipeline under rigorous compliance guidelines.
- Collaborated seamlessly within diverse, high-pressure environments to achieve daily operational targets and maintain strict safety standards.
- Developed exceptional situational awareness, personal accountability, and the ability to pivot strategies quickly based on real-time feedback.
Skills
- Safety compliance
- Adaptability
- Route Navigation
- Commercial Vehicle Operation
- Team collaboration
- Heavy Lifting (50 lbs)
- Time management
- Problem solving
- Public interaction
- Conflict resolution
- Food Safety & Handling
- Inventory Management
Affiliations
- Volunteer - American Cancer Society Relay for Life
Certification
- Valid Massachusetts Driver's License
- OSHA 10-Hour General Industry Certification
Timeline
Barista
Starbucks
07.2026 - Current
Master Technician
Safelite Auto Glass
11.2019 - 05.2026
Navy Electrician's Mate Nuclear
United States Navy, USS Nimitz
10.2016 - 08.2019