Caitlynn Schell
Ronkonkoma,NY
Summary
Dependable professional with early certifications in Medical Assisting, BLS, Phlebotomy, and CPR. Skilled in patient care techniques such as venipuncture and vital signs, with a background in customer service enhancing teamwork and communication abilities. Committed to pursuing an entry-level role in healthcare to further develop skills in a clinical or laboratory environment. Focused on delivering quality patient care and effective collaboration.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Barista
Starbucks
Islandia, New York
04.2025 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Collaborated with team members to ensure efficient service during peak hours.
- Provided exceptional customer service to create a welcoming atmosphere.
- Maintained cleanliness and organization of the service area and equipment.
- Handled cash register operations, including processing transactions accurately.
- Assisted in training new baristas on product preparation and customer service skills.
Intern
Intern Medicine
Ronkonkoma, New York
01.2025 - 02.2025
- Collected blood samples from patients using proper phlebotomy techniques.
- Prepared and labeled specimen containers according to laboratory protocols.
- Assisted in patient identification and verification prior to blood draws.
- Followed safety protocols to maintain a sterile environment during sample collection.
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Collected and processed laboratory specimens for testing.
- Monitored patient vitals and reported changes to healthcare providers.
- Maintained cleanliness and organization of examination rooms and equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Crew Member
Carvel Ice Cream
Ronkonkoma, New York
02.2024 - 12.2024
- Served ice cream and desserts to customers with friendly, efficient service.
- Operated ice cream machines and equipment according to safety guidelines.
- Handled cash register transactions accurately and efficiently during busy shifts.
- Collaborated with team members to ensure smooth daily operations.
Crew Member
Carvel Ice Cream
Ronkonkoma, New York
05.2023 - 01.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Resolved customer complaints in a professional manner to enhance guest satisfaction.
Crew Member
Carvel Ice Cream
Lindenhurst, New York
04.2021 - 02.2023
- Assisted in maintaining a clean and organized work environment at all times.
- Handled cash register transactions accurately and efficiently during busy shifts.
- Collaborated with team members to ensure smooth daily operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Connetquot High School
Bohemia, NY01-2026
Skills
- Customer service
- Team collaboration
- Time management
- Patient care
- Medical record keeping
- Cash handling
- Safety compliance
- Attention to detail
- Workflow management
- New hire training
- Quality control
- Multitasking and organization
- Blood collection
- Electronic health records
- Personal protective equipment usage
- HIPAA
- Venipuncture expertise
- HIPAA compliance
- Anatomy and physiology
- Teamwork and collaboration
- Team management
Certification
Certified Clinical Medical Assistant
Accomplishments
- High Honor Roll
- National Honor Society
Work Preference
Work Type
Full TimeLocation Preference
On-SiteSalary Range
$25/hr - $1000/hrTimeline
Barista
Starbucks
04.2025 - Current
Intern
Intern Medicine
01.2025 - 02.2025
Crew Member
Carvel Ice Cream
02.2024 - 12.2024
Crew Member
Carvel Ice Cream
05.2023 - 01.2024
Crew Member
Carvel Ice Cream
04.2021 - 02.2023
High School Diploma -
Connetquot High School