Spencer Enwall
Appleton,wi
Summary
With a proven track record at Spectrum, I excel in de-escalating customer concerns, showcasing my strong customer service and advocacy skills. My expertise extends to performing critical administrative tasks, enhancing operational efficiency. Known for maintaining a calm and friendly demeanor, I adeptly balance sales goals with top-tier customer service, ensuring satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service
Spectrum
Appleton, Wisconsin
09.2021 - 01.2025
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
High School Diploma -
Appleton West
Appleton, WI06-2009
Skills
- Customer service
- Customer service advocacy
- Customer service oversight
- Sales and customer service
Timeline
Customer Service
Spectrum
09.2021 - 01.2025
High School Diploma -
Appleton West
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