Experienced crisis intervention and social services professional with strengths in de-escalation, risk assessment, and incident documentation. Supports high-need clients with calm communication, safety awareness, and timely reporting.
Overview
8
8
years of professional experience
Work History
Crisis Intervention Specialist
Bonnie Brea
Bernards Township , NJ
06.2024 - Current
Used calm communication and active listening to help de-escalate tense situations.
Recorded incident details and intervention steps in Bonnie Brea records.
Collaborated with counselors to support client needs during crises. and support staff during emergency response.
Monitored client behavior to identify any safety issues. and reported safety concerns to supervisors.
Social Worker
Build Rehabilitation Industry
Sylmar, California
01.2019 - 06.2024
Provided direct support to clients at home and in community to strengthen independence.
Assisted clients with budgeting, income reporting, community access, social benefit maintenance, doctor appointments, healthy living, and safety.
Recorded barriers, interventions, and progress toward goals.
Reported urgent concerns to program management without delay.
Advocated for client needs with hospitals, insurers, and community providers.
Supported clients through disability recovery and reintegration challenges.
Connected clients with housing, benefits, and support services.
Completed case notes and progress records for rehabilitation services.
Kept resource lists current for client use.
Maintained accurate records of client progress and interactions in line with agency standards.