- Blockchain Technology and Cryptocurrency
- Artificial Intelligence (AI) and Machine Learning
- Virtual Reality
Spencer Higgs
Operations Management
Middletown
Summary
Results-driven professional with a proven track record at Amazon in optimizing inventory control and quality assurance. Spearheaded a team to achieve 100% compliance in SOX audits while enhancing KPI dashboard analysis. Skilled in econometric analysis and risk evaluation, contributing to a significant reduction in inventory defects.
Overview
1
1
year of professional experience
1
1
Certification
Work History
North American Quality - ICQA Operations
Amazon
07.2024 - Current
- Optimized inventory control and quality assurance using KPI dashboards and variance reporting, achieving a 19% year-over-year reduction in inventory defect rate.
- Led a team of data analysts to complete monthly SOX inventory audits on time, ensuring 100% compliance with internal control standards.
- Consolidated audit findings and KPI variances into leadership reports for North East region, driving improvements in inventory integrity and cycle count accuracy from 99.7% to 99.81%
Education
Bachelor of Arts - Economics
Stonehill College
Easton, MA 05.2001 -
Skills
Inventory control
Quality assurance
Variance reporting
Audit process management
Econometric analysis
Process optimization
Risk evaluation
Root cause analysis
KPI dashboard analysis
Certification
Bloomberg Market Concepts
Interests
Timeline
Bloomberg Market Concepts
11-2025
North American Quality - ICQA Operations
Amazon
07.2024 - Current
Bachelor of Arts - Economics
Stonehill College
05.2001 -