Detail-oriented Service Technician with proven skills in installation and repair of security systems. Committed to ensuring optimal functionality and client satisfaction through effective troubleshooting and adherence to safety procedures.
Work History
Service Technician
3 Years 10 Months
Dallas Security Systems | 04.2021 - 02.2025
Diagnosed and resolved security system malfunctions in residential and commercial settings.
Installed and configured alarm, access and CCTV systems, ensuring optimal functionality and client satisfaction.
Provided on-site and on-call technical support, addressing customer inquiries and troubleshooting issues effectively.
Conducted routine maintenance checks to enhance system reliability and performance.
Trained junior technicians on equipment handling and best practices for system installations.
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.