Spencer Konwerski
Caledonia,Michigan
Overview
5
5
years of professional experience
Work History
Warranty Assistant
Stiles Machinery
Grand Rapids, MI
01.2024 - Current
- Worked closely with other departments internally.
- Contacted customers to ensure that the return of parts was completed, and that credits were applied.
- Cooperated with service managers from other regions to track down missing parts.
- Communicated with our suppliers to ensure that we were credited for warranty parts we shipped back.
- I made detailed and helpful notes in SMILE to keep accurate documentation of my day-to-day work.
- Maintained positive working relationship with fellow staff and management.
Shipping and Receiving
Stiles Machinery
Grand Rapids, MI
07.2022 - 01.2024
- Worked closely and cooperatively with other teams involved in shipping and receiving processes.
- Operated computers using SMILE to accurately input data, keeping all information up to date.
- Assisted customers who came in unsure about pickups by directing them to our service team.
- Collaborated with supervisors to identify and implement improvements in shipping and receiving processes.
- Managed daily shipping and receiving of materials from vendors and customers.
Crew Member
Taco Bell
Caledonia, MI
07.2021 - 03.2022
- Resolved customer complaints in a professional manner.
- Maintained an organized work area to ensure efficient operations.
- Followed all safety guidelines while operating equipment such as fryers, grills, and stovetops.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food quickly for positive guest experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked under pressure, dealing with rushes and irate customers.
- Assisted customers find the best food item for them when they were unsure.
Maitenance Worker
Broadmoor Golf Club
Caledonia, MI
06.2020 - 10.2020
- Ensured the club was always stocked with balls for the range by regularly picking them up from the range
- Maintained pristine condition of each hole by removing trash.
- Kept each green in new condition by relocating the pin to new spots on the green.
- Stayed ready to answer any questions asked by our golfers.
Education
High School Diploma -
Caledonia High School
Caledonia05-2023
Skills
- Problem-solving
- Decision-making
- Team collaboration
- Attention to detail
- File and record keeping
- Time management
- Fast learner
- Relationship building
- Customer service/assistance
Timeline
Warranty Assistant
Stiles Machinery
01.2024 - Current
Shipping and Receiving
Stiles Machinery
07.2022 - 01.2024
Crew Member
Taco Bell
07.2021 - 03.2022
Maitenance Worker
Broadmoor Golf Club
06.2020 - 10.2020
High School Diploma -
Caledonia High School