Overview
Work History
Education
Skills
Timeline
Generic

Spencer Konwerski

Caledonia,Michigan

Overview

5
5
years of professional experience

Work History

Warranty Assistant

Stiles Machinery
Grand Rapids, MI
01.2024 - Current
  • Worked closely with other departments internally.
  • Contacted customers to ensure that the return of parts was completed, and that credits were applied.
  • Cooperated with service managers from other regions to track down missing parts.
  • Communicated with our suppliers to ensure that we were credited for warranty parts we shipped back.
  • I made detailed and helpful notes in SMILE to keep accurate documentation of my day-to-day work.
  • Maintained positive working relationship with fellow staff and management.

Shipping and Receiving

Stiles Machinery
Grand Rapids, MI
07.2022 - 01.2024
  • Worked closely and cooperatively with other teams involved in shipping and receiving processes.
  • Operated computers using SMILE to accurately input data, keeping all information up to date.
  • Assisted customers who came in unsure about pickups by directing them to our service team.
  • Collaborated with supervisors to identify and implement improvements in shipping and receiving processes.
  • Managed daily shipping and receiving of materials from vendors and customers.

Crew Member

Taco Bell
Caledonia, MI
07.2021 - 03.2022
  • Resolved customer complaints in a professional manner.
  • Maintained an organized work area to ensure efficient operations.
  • Followed all safety guidelines while operating equipment such as fryers, grills, and stovetops.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Served food quickly for positive guest experiences.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Worked under pressure, dealing with rushes and irate customers.
  • Assisted customers find the best food item for them when they were unsure.

Maitenance Worker

Broadmoor Golf Club
Caledonia, MI
06.2020 - 10.2020
  • Ensured the club was always stocked with balls for the range by regularly picking them up from the range
  • Maintained pristine condition of each hole by removing trash.
  • Kept each green in new condition by relocating the pin to new spots on the green.
  • Stayed ready to answer any questions asked by our golfers.

Education

High School Diploma -

Caledonia High School
Caledonia
05-2023

Skills

  • Problem-solving
  • Decision-making
  • Team collaboration
  • Attention to detail
  • File and record keeping
  • Time management
  • Fast learner
  • Relationship building
  • Customer service/assistance

Timeline

Warranty Assistant

Stiles Machinery
01.2024 - Current

Shipping and Receiving

Stiles Machinery
07.2022 - 01.2024

Crew Member

Taco Bell
07.2021 - 03.2022

Maitenance Worker

Broadmoor Golf Club
06.2020 - 10.2020

High School Diploma -

Caledonia High School

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Spencer Konwerski