SPENCER LANGSTON
Dallas,TX
Summary
Experienced SaaS sales & business development professional proficient in consultative selling techniques, understanding customer pain points, and tailoring solutions to meet client needs.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
CUSTOMER SUCCESS MANAGER
PROCESSUNITY
Concord, MA (remote)
01.2024 - Current
- Managed a portfolio of 30 mid-market and enterprise accounts, including Microsoft, IBM & Colgate-Palmolive
- Drove ongoing upsell opportunities within existing accounts, contributing to $3.5M in ARR
- Exceeded quota attainment at 115% in 2024 and 109% in 2025
- Partnered with Professional Services teams to proactively surface client environment issues & deliver configuration-based solutions
- Worked across diverse industries including education, healthcare, manufacturing & hospitality, adapting risk strategy to meet each sector's regulatory requirements
- Collaborated with Marketing to refine client messaging based on recurring feedback trends
- Led quarterly business reviews for C-Suite audiences
STRATEGIC ACCOUNT EXECUTIVE - TPRM
ONETRUST
Atlanta, GA (remote)
10.2021 - 05.2023
- Generated over $1.5M in revenue via net new customer acquisition, upsell & renewal management in 18 months
- Maintained 20+ enterprise client accounts including Stryker, CBRE Kellogg's & Tesla
- Met 92% of quota attainment over 5 quarters against a $2.3M target
- Led onsite C-Suite presentations on deals ranging from $150K+
- Partnered directly with executives to assess third-party risk & develop strategy for customers and prospects
- Sourced & developed new business through targeted outreach and an extensive partner network
CHANNEL SALES EXECUTIVE
THIRDPARTYTRUST
Chicago, IL (remote)
02.2020 - 09.2021
- Promoted the ThirdPartyTrust platform to prospects and channel partners through targeted outreach & strategic relationship development
- Hosted field events to drive product awareness among prospects and partners, including lunches, roundtable dinners & networking events
- Managed renewals and upsells for self-sourced accounts, maintaining a 100% renewal rate
- Identified outbound sales targets through market research, managing deals ranging from $5k-$130K in annual recurring revenue
- Facilitated regular C-Suite working sessions to align on third-party risk strategy
MANAGER, BUSINESS DEVELOPMENT
HITRUST
Frisco, TX (remote)
07.2017 - 07.2019
- Generated $3.4m dollars in sales revenue from 2017-2019 (deal sizes~$17K - $300K+)
- Increased the number of purchased HITRUST programs & services by 30% from 2017-19
- Increased the number of organizations utilizing the HITRUST Assessment XChange by 150% in 2019
- Managed Fortune 500 company accounts including United Health Group, Anthem Inc., & Humana
- Managed a team of four support specialists
Education
Business Management and Marketing -
Collin College
Skills
- New Business Development
- Client Relationship Management
- Sales Negotiation
- HubSpot
- Salesforce
- Gainsite
- Jira
- Tableau
- Datadog
- Zendesk
Certification
MEDDICC, MEDDPICC Sales Training
Timeline
CUSTOMER SUCCESS MANAGER
PROCESSUNITY
01.2024 - Current
STRATEGIC ACCOUNT EXECUTIVE - TPRM
ONETRUST
10.2021 - 05.2023
CHANNEL SALES EXECUTIVE
THIRDPARTYTRUST
02.2020 - 09.2021
MANAGER, BUSINESS DEVELOPMENT
HITRUST
07.2017 - 07.2019
Business Management and Marketing -
Collin College