SPENCER LECKY
Ridgefield,NJ
Summary
Eagle Scout and IT Management graduate driven by integrity, perseverance, and a deep respect for doing things the right way. Known for going the extra mile, building strong relationships, and staying solution-focused under pressure. Passionate about technology, systems improvement, and helping people through clear communication, empathy, and practical support—whether in fast-paced environments or mission-driven teams.
Overview
2
2
years of professional experience
Work History
Family Digital Marketing Solution
Family Digital Marketing Solutions LLC
10.2023 - Current
- Assisted in managing websites, online platforms, and digital content delivery for small business clients.
- Helped troubleshoot CRM tools, cloud storage solutions, and client-side technical issues.
- Gained hands-on experience with email marketing platforms, website plugins, and cross-device testing.
- Supported customer relations, billing coordination, and basic analytics tracking.
Certified Cache Trainer
Chipotle
07.2023 - Current
- Consistently exceeded throughput goals, ensuring efficient order processing and customer satisfaction.
- Showcasing my ability to optimize efficiency of line process and meet performance targets.
- Demonstrated exceptional problem-solving skills during a POS system outage. Implemented a creative solution leveraging the digital app to facilitate customer purchases and maintain order tracking. This quick thinking potentially saved over $1,000 in lost revenue.
Education
B.S - Information Technology Management
Ramapo College of New Jersey
Mahwah, NJ05.2024
Skills
- Operating Systems: Windows & macOS
- Tableau
- Hardware & Software Troubleshooting
- Excel
- Microsoft Office 365 Administration
- Public Speaking/Presenting
- Salesforce,
- Python
- Word/PowerPoint
- Employee onboarding
- Interpersonal communication
- Creative problem solving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved daily throughput goals through effectively helping with line expo and cache stationed workers.
- Supervised team of 4 staff members.
- Documented and resolved POS system outage which led to me leveraging the digital application to facilitate customer sales.
PBA Scholarship Recipient
Acknowledged by the Police Benevolent Association for academic and athletic merit.
Timeline
Family Digital Marketing Solution
Family Digital Marketing Solutions LLC
10.2023 - Current
Certified Cache Trainer
Chipotle
07.2023 - Current
B.S - Information Technology Management
Ramapo College of New Jersey
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