Overview
Work History
Education
Skills
Certification
Timeline
Generic

Spencer Newark

Lakewood,Ohio

Overview

12
12
years of professional experience
1
1
Certification

Work History

Account Manager

1st Choice Roofing
01.2024 - Current
  • Manage commercial and residential roofing projects from initial consultation through completion.
  • Work directly with property owners, managers, homeowners and insurance representatives to address scope, pricing, and timelines.
  • Identify client needs and recommend appropriate solutions based on condition, budget, and long-term goals.
  • Build and maintain relationships through consistent communication and follow-up.
  • Support business development efforts through referrals and repeat clients.

Senior Mortgage Loan Officer

Mutual Of Omaha Mortgage
04.2023 - 12.2023
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Originated residential mortgage loans while guiding clients through the full lending process.
  • Communicated with processing teams, underwriters, and third parties to ensure timely closings.
  • Maintained high customer satisfaction by providing clear updates and managing expectations.
  • Reviewed applications, identified issues, and worked with underwriting to resolve conditions.
  • Education to borrowers on products, long term financial considerations

Mortgage Banker

Rocket Mortgage
09.2020 - 03.2023
  • Assisted customers with setting up/completing loan applications and signing up for new services.
  • Provided considerations on different bank products and financial options.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Maintained accurate documentation and compliance throughout the loan process to the closing table.

Department Lead

Heinens
10.2013 - 08.2020
  • Managed daily operations, and quality control ensuring consistency and efficiency.
  • Set up product displays and coordinated promotional efforts.
  • Maintained a clean, organized, and customer-focused department.
  • Ordering/Invoice Documentation/Inventory Management

Property Management Specialist

Catholic Cemeteries Association
04.2016 - 07.2019
  • ensured daily tasks were completed on schedule
  • Worked with staff to keep properties presentable and safe

Education

Associate of Arts - Business

Cuyahoga Community College
Cleveland, OH

High School Diploma -

Brunswick High School
Brunswick, OH

Skills

  • Account management
  • Client communication
  • Sales and follow-up
  • Project coordination
  • Mortgage and lending
  • Credit and application review
  • Documentation and data entry
  • Financial analysis
  • Problem resolution

Certification

NMLS

Timeline

Account Manager

1st Choice Roofing
01.2024 - Current

Senior Mortgage Loan Officer

Mutual Of Omaha Mortgage
04.2023 - 12.2023

Mortgage Banker

Rocket Mortgage
09.2020 - 03.2023

Property Management Specialist

Catholic Cemeteries Association
04.2016 - 07.2019

Department Lead

Heinens
10.2013 - 08.2020

High School Diploma -

Brunswick High School

Associate of Arts - Business

Cuyahoga Community College
Spencer Newark