Spencer Perez
Pullman,WA
Summary
Reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Highly organized and detail-oriented worker, with a drive to exceed expectations.
Overview
2
2
years of professional experience
Work History
Guest Service Specialist
Mister Car Wash
Pasco, WA
05.2024 - 08.2024
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Ensured all safety protocols were followed during the car wash process.
- Responded promptly to customer inquiries or complaints in a professional manner.
LOT CREW MEMBER
McCurley Honda
Richland, WA
03.2023 - 12.2023
- Followed strict guidelines relating to workplace safety regulations while performing job duties
- Inspected incoming freight for damage or discrepancies; reported any damages or shortages to supervisor.
- Maintained cleanliness, neatness and organization of customer areas.
SALES ASSOCIATE
AutoZone
Pasco, WA
03.2022 - 02.2023
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Science - Sociology
Washington State University
Pullman, WA05.2025
Associate of Applied Science -
Columbia Basin College
Pasco, WA06.2023
HIGH SCHOOL DIPLOMA -
Chiawana High School
Pasco, WA06.2022
Skills
- Safety Awareness
- Cash Handling Experience
- Complaint Resolution
- Initiative and Self-Motivation
- Cleaning Procedures
- Strong Work Ethic
- Guest Relations
Timeline
Guest Service Specialist
Mister Car Wash
05.2024 - 08.2024
LOT CREW MEMBER
McCurley Honda
03.2023 - 12.2023
SALES ASSOCIATE
AutoZone
03.2022 - 02.2023
Bachelor of Science - Sociology
Washington State University
Associate of Applied Science -
Columbia Basin College
HIGH SCHOOL DIPLOMA -
Chiawana High School