SPENCER PERRY
Columbus,OH
Summary
Driven and adaptable professional with proven track record in leadership and team management. Possesses comprehensive business acumen and strong organizational skills, including proficiency in budget management and strategic planning. Capable of driving operational excellence and fostering positive work environment to achieve high performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Live! Hospitality & Entertainment
05.2024 - Current
- Responsible for COGs & labor metrics at two Columbus area food & beverage concepts (PBR Cowboy Bar & DraftKings Sports & Social)
- Motivated, trained, and disciplined employees to maximize performance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
General Manager
North High Brewing
08.2023 - 05.2024
- Hired and trained 55 employees for restaurant opening in September 2023
- Personally set up and maintained point of sales system & inventory / operations software
- Responsible for the entirety of booking private events at the restaurant & offsite event spaces
- Built and maintained relationships with vendors and suppliers
- Provided coaching and mentoring support for employees at all levels of the organization
- Used customer feedback for improving operations and building brand loyalty
General Manager
North High Brewing
12.2021 - 08.2023
- Led manager training for stores opened in the Cleveland, Indianapolis and Cincinnati markets
- Oversaw $7,500,000 in revenue
- Recruited team members to maintain adequate staffing levels
- Personally overhauled point of sales system to ensure it was used to the best of its abilities
- Grew sales from $2,100,000 to $2,400,000 in first year as General Manager
- Managed profit goals against budget and prior year, keeping controllable costs within budget
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability
- Created policies, procedures and guidelines for staff members' daily operations
Education
Columbus State Community College
Columbus, OHSkills
- Labor Cost Controls
- Manage Budgets
- Profit and Loss
- Product Costing
- Food Preparation and Safety
- Customer Retention
- Sales Analysis
- Inventory control
Certification
- Serv Safe Level 1
- Serv Safe Level 2
Timeline
Assistant General Manager
Live! Hospitality & Entertainment
05.2024 - Current
General Manager
North High Brewing
08.2023 - 05.2024
General Manager
North High Brewing
12.2021 - 08.2023
Columbus State Community College
- Serv Safe Level 1
- Serv Safe Level 2
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