Adaptable and focused individual with experience in emergency response and suicide prevention. Known for effective conflict resolution skills, contributing to a safer environment and supporting team members in challenging situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unit Secretary
Federal Correctional Complex Terre Haute
Terre Haute, Indiana
03.2026 - Current
Organized files and maintained accurate records to ensure easy access and retrieval.
Coordinated scheduling for appointments and meetings.
Answered phone calls and relayed messages to enhance communication and support staff efficiency.
Maintained confidentiality while handling sensitive information and documents.
Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Direct Support Professional
ARC of the Wabash Valley
Terre Haute, Indiana
08.2018 - Current
Provided assistance with daily living activities for individual with intellectual disabilities.
Iplemented individualized care plan to meet client needs.
Documented client progress and maintained accurate records of services provided.
Followed care plan.
Correctional Officer
Federal Correctional Complex Terre Haute
Terre Haute, Indiana
06.2021 - 03.2026
Enforced rules and regulations to maintain safety and security within the facility.
Monitored inmate behavior to prevent disturbances and ensure adherence to facility policies.
Conducted regular inspections of premises, identifying security threats and violations to enhance facility safety.
Responded promptly to emergencies, coordinating with law enforcement and medical personnel.
Documented incidents and maintained accurate reports to support administrative review and improve response strategies.
Trained new officers on protocols, procedures, and emergency response techniques.
Detected potential threats and quickly defused conflicts.
Correctional Officer
Putnamville Correctional Facility
Greencastle, Indiana
05.2019 - 05.2021
Monitored daily activities to identify and address suspicious behavior, improper conduct, and potential conflicts, enhancing overall facility safety.
Interacted with inmates to de-escalate tension and foster a peaceful atmosphere within the facility.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Conducted headcounts to ensure that all inmates were accounted for.
Administered first aid for injuries or illnesses sustained by inmates, ensuring prompt care and compliance with health protocols.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Education
Bachelor of Science - Marketing
Indiana State University
Terre Haute, IN
05-2019
Skills
Incident reporting
Emergency response
Crisis management
Suicide awareness
File organization
Training programs
Conflict resolution
Communication skills
Accomplishments
Outstanding Annual Performance Review for FY 2025
Certification
CPR Certified - American Red Cross, American Heart Association
Emergency Room Unit Secretary at UMass Memorial Medical Center - University CampusEmergency Room Unit Secretary at UMass Memorial Medical Center - University Campus