Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Server

Spencer Street

North Redington Beach,Florida

Summary

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Sloppy Joe’s
11.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Crabby's on the pass
11.2022 - 09.2023
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.

Bartender

Salty Crab
08.2022 - 11.2022
  • Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
  • Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
  • Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
  • Completed POS transactions, returning currency, coin, and payment cards to patrons.
  • Handled cash drawer accurately throughout shift including opening and closing out register each day.
  • Utilized problem solving skills to resolve customer complaints in a courteous manner.

Server

Doc Fords
03.2022 - 08.2022
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
  • Monitored food and beverage levels to satisfy customer needs.
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options.
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
  • Jotted down customer orders and promptly delivered food and drinks.
  • Created and maintained optimal communication chain, reducing guest dissatisfaction.

Education

High School Diploma -

Vermilion High School
Vermilion, Ohio
06.2018

Skills

  • Suggestive selling
  • Dining Customer Service
  • Food Sales and Promotion
  • Sales Techniques
  • Warm and friendly
  • Guest Satisfaction

Certification

References available upon request

Personal Information

Title: SERVICE CREW MEMBER

Timeline

Server

Sloppy Joe’s
11.2023 - Current

Server

Crabby's on the pass
11.2022 - 09.2023

Bartender

Salty Crab
08.2022 - 11.2022

Server

Doc Fords
03.2022 - 08.2022

High School Diploma -

Vermilion High School

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