Open To Work
Spencer Thurman
Bertram
Work Preference
Summary
Dynamic individual with strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving continuous improvement.
Work History
Owner/Operator
Smoke King Pellets
11.2024 - Current
- Managed daily operations to ensure seamless workflow and customer satisfaction.
- Developed efficient inventory management processes to enhance product availability.
- Implemented safety protocols to maintain a secure work environment.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Material procurement and collection.
- Developed and implemented marketing strategies to increase brand visibility and customer engagement.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Developed business plan, processes and procedures to provide superior product to customers.
Warehouse Manager
Superior Air Quality
07.2024 - 10.2025
- Oversaw daily warehouse operations, ensuring timely distribution of products and adherence to safety protocols.
- Analyzed workflow inefficiencies, proposing actionable solutions that improved overall operational effectiveness.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
Business/ Sales Development Respresentative
Office PLM
2020 - 2024
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Developed and maintained relationships with prospective clients through effective communication strategies.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Accelerated sales cycle by developing and utilizing comprehensive script for initial prospect interactions.
- Streamlined lead qualification process, allowing for quicker identification of high-potential prospects.
Customer Service/ Office Admin /Executive Assistant
PROCAD
2012 - 2020
- Oversaw daily office operations, ensuring efficiency and organization across departments.
- Coordinated scheduling for executive meetings, optimizing time management and resource allocation.
- Implemented new filing system, enhancing document retrieval speed and accuracy.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
No Degree - Business Administration And Management
University of Mary Hardin-Baylor
Belton, TX 09.2010 - 12.2012
Skills
- Operations management
- Inventory management
- Preventative maintenance
- Strong work ethic
- Dependable and reliable
- Customer service
- Equipment operation
- Document management
- Attention to detail
- Equipment maintenance
- Sales skills
- Problem-solving
- Computer skills
- Organizational skills
- Customer relationship management (CRM)
- Sales techniques
- Product management
- Effective communication
Part 107 License
Part 107 License holder. I do drone photography / videography and photogrammetry as a hobby. I have also done contracted work for city municipalities, ranch owners, business owners, and real estate professionals providing high-quality photo and video. I have experience with photogrammetry, mapping and modeling using DroneDeploy.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner/Operator
Smoke King Pellets
11.2024 - Current
Warehouse Manager
Superior Air Quality
07.2024 - 10.2025
No Degree - Business Administration And Management
University of Mary Hardin-Baylor
09.2010 - 12.2012
Business/ Sales Development Respresentative
Office PLM
2020 - 2024
Customer Service/ Office Admin /Executive Assistant
PROCAD
2012 - 2020