Spencer Williams
Electrician
Columbus,OH
Summary
Dynamic Service Technician with a proven track record at Mr Electric, specializing in installation, repair, and diagnostic testing. Known for exceptional customer service and attention to detail, I consistently enhance customer satisfaction and operational efficiency. Expert in conveying complex technical information to non-technical clients, ensuring optimal equipment use and safety.
Overview
1
1
year of professional experience
Work History
Service Technician
Mr Electric
10.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Education
Fort Hayes High School
Columbus, OH05.2023
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Diagnostic testing
- Professional and courteous
Timeline
Service Technician
Mr Electric
10.2023 - Current
Fort Hayes High School
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