Summary
Overview
Work History
Education
Skills
Timeline
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Spenser Abbas

Des Moines,Iowa

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
09.2021 - 01.2024
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to store profitability by upselling products and promoting seasonal offerings.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Sales Associate

Bath & Body Works
05.2022 - 09.2022
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Barista

Caribou Coffee
05.2019 - 07.2021
  • Controlled line and crowd with quick, efficient service.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Promoted additional items with beverages, increasing store sales.

Education

Associate of Arts - Fashion Design

Des Moines Area Community College
Ankeny, IA
01.2026

Skills

  • Attention to Detail
  • Ability to Lift 40 pounds
  • Adaptable and Flexible
  • Product Recommendations
  • Cash Handling Accuracy
  • POS System Operation
  • Exceptional customer service
  • Strong Communication and Interpersonal Skills

Timeline

Sales Associate

Bath & Body Works
05.2022 - 09.2022

Barista

Starbucks
09.2021 - 01.2024

Barista

Caribou Coffee
05.2019 - 07.2021

Associate of Arts - Fashion Design

Des Moines Area Community College
Spenser Abbas