Dedicated Cybersecurity undergraduate student with a Bachelor's degree in Criminology and proven experience in leadership roles within aviation, medical, and hospitality sectors. Possesses strong critical thinking skills and a tenacious approach to problem-solving, coupled with exceptional communication skills. Actively pursuing industry-recognized Cybersecurity certifications with a commitment to continuous learning and professional development.
Hi, I’m
Spenser Rigg
Taylor,MI
Summary
Overview
18
years of professional experience
Work History
Delta Air Lines, Inc
Flight Attendant
04.2018 - 12.2022
Job overview
- Ensured safety, security, and comfort of airline passengers while adhering to all Federal Aviation Administration (FAA) rules and regulations.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Responded to passenger emergencies to provide first aid.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Maintained FAA certifications by completing annual training requirements.
Mission Healthcare
Emergency Room Technician
06.2016 - 06.2019
Job overview
- Optimized patient health outcomes for 65 bed Level 2 Trauma Center while adhering to all Health Insurance Portability and Accountability Act (HIPAA) regulations.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Assisted departmental leadership team in training and development of clinical new staff members.
- Collected specimens for lab analysis and recorded data in appropriate medical records.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Outrigger Waikiki Beach Resort-Chuck’s Steakhouse
General Manager
06.2005 - 06.2016
Job overview
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, and schedules.
- Manually tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Set clear expectations and created positive working environment for 30+ employees.
- Developed and implemented strategies to increase sales and profitability for $250k/month sales profit.
Casino Job Center
Casino Table Games Dealer
03.2011 - 03.2013
Job overview
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Trained new dealers in rules and operation of different games.
- Received and documented patrons' wagers prior to beginning games.
- Answered players questions and resolved disputes to provide excellent customer service.
- Attended three-month casino dealer academy with additional training to increase dealer knowledge of various table games.
Education
Barry UniversityMiami, FL
Bachelor of Science from Criminology
University Overview
- Dean's List
- Honor Roll
Southern New Hampshire UniversityHooksett, NH
Bachelor of Science from Cybersecurity
01.2026
University Overview
- Dean's List Winter 2023
- 4.0 GPA
Skills
- Food and Beverage Service
- Customer Service
- Company Policy Adherence
- Crew Resource Management
- Time Management
- Conflict Management
- Interpersonal Communication
- Analytical and Critical Thinking
- Leadership
- Detail Oriented
Timeline
Flight Attendant
Delta Air Lines, Inc
04.2018 - 12.2022
Emergency Room Technician
Mission Healthcare
06.2016 - 06.2019
Casino Table Games Dealer
Casino Job Center
03.2011 - 03.2013
General Manager
Outrigger Waikiki Beach Resort-Chuck’s Steakhouse
06.2005 - 06.2016
Barry University
Bachelor of Science from Criminology
Southern New Hampshire University
Bachelor of Science from Cybersecurity
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